We are currently seeking a motivated, career and customer-oriented Data and Reporting Analyst to join our team to begin an exciting and challenging career with SAIC.
Summary: Responsible for collecting, interpreting, analyzing, and presenting and/or reporting on results using statistical methods. Acquire data from multiple data sources and maintain resulting databases, data warehouses, and/or data lakes. Develop and implement data collection systems, organize data to efficiently normalize and attain accurate results. Turn data into information, and information into shareable knowledge and business insight via a visually positive user experience. Design and build presentations, reports, dashboards, and other visual representations of the data for executives, stakeholders, service area owners, and the general user community.
Duties: Provide identification, collection, definition, maintenance, search, reporting, and dashboard capabilities from data gathered across IT service, asset, configuration, and event monitoring systems. Support the compilation, analysis and submission of contract and customer requested IT service reporting. Able to facilitate requirements, design, test, change request and implementation activities related to the maintenance and improvement of data sets. Collect, analyze, and report on IT service level metrics and key performance indicators. Apply multiple test scripts to check for “clean” data, data accuracy and normalization. Monitor service performance, interpret trends and pattern in complex data sets, and identify improvement opportunities.
Education and Training Requirements: Bachelor's Degree in Mathematics, Economics, Computer Science, Information Management, Business or Statistics with 6 years experience or equivalent. Minimum 3 years of experience supporting IT services. Holds 1-2 technical certifications related to database design and/or data analysis preferred.
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions.
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