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Health Transformation Strategist, Customer Engagement Executive

Job ID: 2011935
Location: WASHINGTON, DC, United States
Date Posted: Nov 18, 2020
Category: Program Management
Subcategory: Program Mgmt
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Public Trust
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description

Description

We are seeking a highly experienced executive who has extensive experience setting strategies for transforming healthcare organizations and providing thought leadership related to addressing nation-wide initiatives, such as pandemic responses. 

As a customer engagement executive, lead high visibility, mission focused, large dollar health transformation efforts in Federal Health agencies such as Veteran Affairs (VA), Defense Health Agency (DHA), and Health and Human Services (HHS).

Establish yourself as a trusted advisor and lead a portfolio of strategic initiatives or programs for healthcare clients going through IT modernization and mission transformation; focusing on corporate strategy, customer experience, engagement, and strategic program oversight. Lead project development, implementation and evaluation for health care clients. Balance strategic thinking with tactical execution to influence others.

Provide strategic subject matter expertise and thought leadership while working collaboratively across SAIC to leverage capabilities, talent, and knowledge.

Responsibilities:

 

  • Consult on mission and vision statement development and refinement, strategic goals and objectives, the identification, development and refinement of targets for strategic measures and the development and prioritization of strategic initiatives.
  • Develop and execute the strategy, while delivering overarching strategic program operational direction and effective communications with Health agencies’ leadership and decision makers to lead to programs’ success thought the years of operation.
  • Design and implement business strategies, plans and procedures
  • Effectively communicate at senior levels within a customer organization and meeting with stakeholders to formulate, review, and execute task plans and deliverable items.

  • Growing and maintaining positive client relationships to drive new acquisitions and strategies.
  • Demonstrating thought leadership through industry board participation, social media outreach and publication of thought leadership articles.
  • Set comprehensive goals for operational performance and growth
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors

Skills

  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving 

Qualifications

  • Proven experience managing large scale health organizations or health programs in federal health space, such as, Veterans Affairs, Military Health or Civilian Health Agencies.
  • Proven relationships with key decision makers within Health agencies
  • Knowledge and understanding of healthcare informatics, healthcare clinical systems and IT systems and application
  • Must be US Citizen and able to attain a Position of Trust ADPII security clearance
  • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or related field and more than 18 years of prior relevant experience 

 

 



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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