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Computer Operator I

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Job ID: 2011882
Location: VILSECK, BY, Germany
Date Posted: Aug 6, 2020
Category: Information Technology
Subcategory: Computer Operator
Schedule: Part-Time On Call
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

SAIC is looking for a Computer Operator already living in Germany in support of DTFM(Digital Training Facilities Management).  

 

DTFM is responsible for:


  • Maintaining and operating the Digital Training Facility.
  • Ensure the facility is available for all scheduled and non-scheduled training.
  • Validate that DLS equipment is installed and functioning properly to support needed training.
  • Ensure that workstations are available for scheduled learners and that workstations are loaded with appropriate courseware.
  • Report system, software or equipment failures to EMC helpdesk. Assist and respond to EMC technicians to resolve issues with systems, software or equipment.
  • Market DLS training and system capabilities to on- post organizations to facilitate increased utilization.
  • This position is ON CALL only for as needed support.


DTFM Computer Operator Job Description: 

  • The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments.  
  • As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator’s work.  
  • It is preferable that the successful candidate have general knowledge of software applications, operating IT equipment experience, workstation set-up, and have familiarity with networked systems.
  • It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
  • Work may not occur consecutively during the day, and the work hours may vary from day-to-day. 
  • In addition, work may be required on weekends or nights to open classrooms for instructors conducting courses on weekends and to close the facility after use (seldom).
  • The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review.
  • This position reports to the DTFM Program Manager


Position is ON CALL only-Approximately 0-24 hours per week

Work may not occur consecutively during the day, and the work hours may vary from day-to-day.  Occasionally, work may be required on weekends or nights.


 

Qualifications

REQUIREMENTS:

  • AA Degree in related discipline; Or, High School and up to two (2) years of related experience or experience in a customer service environment. 

CLEARANCE:

  • Must be a US Citizen able to pass a NACI background investigation

 

DESIRED:

  • General knowledge of software applications, operating IT equipment experience, workstation set-up, and have a familiarity with networked systems. 
  • Customer service experience including resolving issues related to desktop IT resources.

 

 

 



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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