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Sr Communications Analyst

Job ID: 2011404
Location: WASHINGTON, DC, United States
Date Posted: Oct 12, 2020
Category: Communications
Subcategory: Communications
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

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Job Description

Description

SAIC is seeking a Communications Analyst to support a large federal government agency. Employee will perform on-site, at a secure government location Monday through Friday during normal business hours. Occasional off-hour, weekend and holiday support may be required during scheduled and un-scheduled events.

 

Description of Duties:

  • Develop internal and external communications including memorandums, service advisories, notifications, slide presentations, brochures and other electronic and hard-copy work products that are relevant, effective, current and useful. Work products must be practical, easy-to-comprehend, succinct and “on-target” with the intended audience.
  • Draft and maintain content to support technical and end-user guides, Frequently Asked Questions (FAQs), trouble-shooting guides, Standard Operating Procedures (SOPs) and online Knowledge Base (KB).
  • Monitor and respond to customer email inquiries regarding technical services. Ensure consistency in quality and recommend corrective actions as necessary.
  • Collaborate with other organizational teams and support elements as necessary.
  • Provide feedback for visual work products, ensure design aesthetics are consistent and appropriate



Required Experience/Skills/Attributes:

  • Demonstrated excellence in oral and written communications with exceptional attention to detail.
  • Ability to work with government senior management officials, project management team members and technical staff members.
  • Strong sense of collaboration, excellent interpersonal and organizational skills.
  • Ability to manage multiple tasks in a fast-paced environment with competing priorities and quick turnaround deliverables.

Desired Experience/Skills/Attributes:

  • Experience working in large-scale IT organizations
  • Graphic and web design skills
  • ISO-20000 experience

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and six (6) years or more of related experience; Masters and four (4) years or more experience; PhD and 0 years related experience.



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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