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Technical Support Management (TSM) Analyst

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Job ID: 2011491
Location: PASCAGOULA, MS, United States
Date Posted: Nov 17, 2020
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description


SAIC is searching for a TSM / ETC Analyst to work on the LPD Program in Pascagoula, MS. 

Responsibilities include:

  • Managing the Pre-Trial one-list deficiency system.
  • Coordinating and implementing ETC (Electronic Trial Card) application during ship's Trials.
  • Managing user directory and process checklists in the TSM (Technical Support Management) application.
  • Extracting CAR (Corrective Action Requests) from UCAP into format suitable for import to TSM.
  • Conducting TSM training and establish user accounts. 
Clearance Requirement

Secret Level Security Clearance Required. 


Required Qualifications

  • Secret Level Security Clearance Required
  • Bachelors and Two (2) or more years of experience with web-based databases; ideally to include TSM or ETC [OR] High School Diploma / GED and Six (6) or more years of experience with web-based databases
  • Demonstrated very strong oral and written communications skills.
  • Proven experience and capability using MS Office Suite with emphasis on MS Word, MS Excel, and MS PowerPoint.
Preferred Qualifications
  • Bachelors Degree in Information Technology


SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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