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Help Desk Technician/Trainer - Consolidated Aviation Maintenance Management System (CAMMS)

Job ID: 2010921
Location: HUNTSVILLE, AL, United States
Date Posted: Jun 30, 2020
Category: Training
Subcategory: Training Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

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Job Description

Description

SAIC is seeking a Help Desk Technician/Trainer - Consolidated Aviation Maintenance Management System (CAMMS) to support efforts in Huntsville, AL.


Candidates who have experience in U.S. Army Aviation Maintenance practices and procedures in support of a Logistics Interface System, knowledge and understanding of U.S. Army Aviation organizational structure, and working knowledge of SQL and relational database management systems are desired.


Job Description:

  • This position is in support of the Consolidated Aviation Maintenance Management System fielded to U.S. Army Aviation manned and unmanned units.  
  • Position is to perform help desk duties and functioning as an Army Aviation Maintenance Subject Matter Expert in the continued development of CAMMS software releases.
  • As a CAMMS help desk technician you will field, manage and resolve software issues encountered by the U.S. Army Aviation CAMMS/LMMS users. 
  • The Help Desk Technician/Trainer will communicate software procedures and database management processes to U.S. Army Aviation users. 
  • As a Help Desk Technician/Trainer you will coordinate with platform Program Management Offices to ensure all Aviation assets are properly tracked and monitored within the CAMMS Software, to include movement of Aircraft and equipment within the CAMMS/LMMS Organizational structure. 
  • The Help Desk Technician/Trainer is a direct liaison between the software development team and software users in the field prioritizing and advising on Army Aviation maintenance processes and procedures to include Readiness Reporting, TAMMS-A, and Aircraft Historical record keeping. 
  • This position requires personnel to maintain a professional appearance and possess the mannerisms required for interfacing with military leadership.

Qualifications

Education Requirements:

Bachelor’s degree plus five years of related experience (4 years equivalent experience accepted in lieu of degree)  

 

Required Skills:

  • Candidate must have experience in U.S. Army Aviation Maintenance.
  • The position requires knowledge of Active, Reserve and Army National Guard Aviation Unit Organizational Structure.
  • Candidates must demonstrate a working knowledge of SQL and relation database management. 
  • The position also requires knowledge and understanding of Army Aviation Maintenance principles and the Army Maintenance Management System – Aviation (TAMMS-A).
  • Candidate must have the ability to work independently, prioritize work, and explain complicated software procedures to users over the telephone. 
  • Knowledge in Aircraft Notebook (ACN) software is a plus.  Specified knowledge on multiple Aircraft Mission Design Series (MDS) is a plus. 


Candidate must possess or be able to obtain a SECRET security clearance.




Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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