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Qual Assurance Supervisor

Job ID: 2010689
Location: KANSAS CITY, MO, United States
Date Posted: Oct 12, 2020
Category: Quality Assurance
Subcategory: Qual Assurance
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description




  • Develops, modifies, applies and maintains quality evaluation and control systems and protocols for testing software.

  • Collaborates with engineering teams and federal certification testing departments to ensure quality standards are in place.

  • Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of software applications.

  • Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess control and manage risks of product quality and determine the responsibility for products or materials that do not meet required standards and specifications.

  • Audits quality systems for development acceptance criteria (parameters based on product result).

  • May undertake root cause analysis of incidents requiring corrective action.

  • Ensures that corrective measures and deviation meet acceptable reliability standards and that documentation is compliant with requirements.

  • May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

  • May be certified in lean and six-sigma quality methodologies and utilize quality tools to help drive continuous improvement. 

  • Assigns work processes and tasks to QA staff for proper testing and support.

  • Understands the key features and components of manual vs automation testing and the implementation of both.

  • Has successfully executed Blackbox, white box, and smoke testing and can articulate these testing strategies to both leadership and staff.

  • Implements best practices and processes where necessary to maximize efficiency and client satisfaction.

  • Experience with and ability to manage a Quality Assurance unit within a SAFe agile methodology framework.


*Note:  It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.




  • Directly supervises individual contributors (skilled technicians, administrative support) and/or entry level professionals (accountants, entry-level engineers)

  • Reallocates resources when necessary to maximize support for upcoming development pipeline releases.

  • Maintains progress reports and other reporting details about current completed, pass/fail, and “to be executed” testing statistics for a given release.

  • Ability to work side by side with development teams and their leadership to successfully coordinate and execute a positive QA testing strategy that covers all necessary areas of a given release including regression testing without compromising quality standards.




  • Receives assignments in the form of objectives with goals and the process by which to meet goals. 

  • Provides direction to employees according to established policies and management guidance. 

  • Administers company policies that directly affect subordinate employees. 

  • Recommends changes to unit or sub-unit policies. 

  • Management reviews work to measure meeting of objectives.



  • Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the work unit. Leads daily operations of work unit. 




  • Decisions impact work unit operations. 

  • Erroneous decisions or recommendations or failure to achieve results might cause delays in schedules and require the allocation of more people and financial resources.




  • Interacts internally primarily with subordinates and other supervisors. 

  • External interactions are typically with suppliers, vendors and/or customers. 

  • Primary purpose of liaison is information sharing and basic problem resolution.






  • Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience

  • Relevant experience may substitute for degree.



SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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