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Access Administration Tech

Job ID: 2010304
Location: OAK RIDGE, TN, United States
Date Posted: Jun 30, 2020
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

SAIC has an opportunity for an Access Administration Tech in Oak Ridge, TN!


Responsibilities include, but are not limited to:

  • Process user requests for access to FAA controlled/managed systems
  • Create FAA related accounts as needed
  • Communicate information, ideas and results effectively in both oral and written form.
  • Process requests through various channels such as telephone, chat, email, and tickets submitted online.

Qualifications

Required Education & Experience

  • High School and three (3) years or more experience, Associates and one (1) years or more experience
  • Excellent customer service skills.   
  • Ability to accurately follow direction & procedures.
  • Strong attention to detail.

 

Certifications Required

Candidate must already hold the following certifications or be willing to obtain within 1 year of hire.

  • HDI Customer Service Representative

 

Required Clearance

  • Must be able to obtain a public trust clearance prior to starting work.


Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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