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System Administrator

Job ID: 2010248
Location: SALT LAKE CITY, UT, United States
Date Posted: Jul 1, 2020
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

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Job Description

Description

Position Summary / Responsibilities:

Coordination with the NOSC on all logical and physical issues that impact EITaaS ESD Operations
Analyze, diagnose, and correct problems related to hardware assets
Maintain system integrity and security by resolving issues from Assured Compliance Assessment Solution (ACAS) scans
Perform all patching, scanning, and imaging in accordance with standard Change Management and Government processes
Add, remove, or update user account information in Active Directory
Maintain the inventory (property book) and provide routine, daily and maintenance on all EITaaS ESD operated equipment.
Perform project lead responsibilities for all new technologies which may require interfacing with customers and VIPs.
Participate in weekly status call meetings
Install, configure and maintain new hardware and software systems for EITaaS ESD
Arrange repair for hardware through outside vendors 
Focal point to integrate new technologies/systems into existing environment
Monitor logs and network and system performance correcting deficiencies as required
Create backup and recovery policies 
Implement and enforce policies for the use of the computer system and network 
Document and maintain system configuration design documentation
Create and maintain continuity documentation for this position 
Assist Team Managers with new hire onboarding and conduct/track initial training for all staff
Perform Beyond Trust, SCCM, NICE inContact ACD and ServiceNow System administration
Other duties as required or directed to sustain site operations

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.

Position Requirements:

BS in Computer Science, Networking, or other IT related field with at least 10 years hand on experience supporting desktops, laptops, servers, and network configuration
Must have a functional understanding of compute and OS installation, with experience troubleshooting domain joined Microsoft Windows 10 systems
Must have a moderate to extensive understanding of IP Networking.
Must have CompTIA Security+ CE certification (CASP or CISSP preferred) or the ability to obtain within 90 days of hire
Excellent oral and written communication skills and ability to interface with senior level customers
Possess an active Secret Clearance or the ability to obtain an Interim Secret Clearance before start date.

Preferred Skills:

2+ yrs ServiceNow administration experience 
Microsoft Certification (Win 10)
Network Monitoring Systems
Cisco IOS
F5 BigIP 



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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