Job ID: 2010033
Location: SAN DIEGO, CA, United States
Date Posted: Jun 30, 2020
Category: Information Technology
Subcategory: Network Technician
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
SAIC is seeking a Help Desk Technician (TACNET) in San Diego, CA.
Note: Must have a minimum active DOD Secret and the ability to work any 8-hour shift assigned including evenings and overnight.
This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System Maritime (CENTRIXS-M), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information Networks (SCI-N), Video Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Naval Information Warfare Center Pacific (NIWC-PAC) PMW160 Programs of Record (POR) systems. Support is provided to United States Navy (USN) Fleet Users/Administrators.
Active Secret clearance or higher clearance accepted
Required Education and Experience
High School and two (2) years of related experience OR AA Degree and one (1) year related experience
Have or be able to obtain a CompTIA Security+ within 3 months of employment.
Have or be able to obtain a CompTIA Network+ within 1 year of employment
1+ years of IT support experience in a Windows environment.
Experience with HEAT, TrackIT, Magic, Remedy, Peregrine, or other Ticketing systems.
Experience with basic networking concepts and protocols
Experience supporting Microsoft Office and Windows OS in an enterprise environment
Familiarity with Excel, PowerPoint, Outlook, Word and Database Software
Knowledge on how to query and tailor reports from a database.
Strong Oral and written communication skills
Customer Service orientated
Familiarity with one of the following systems a PLUS: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, CND and SCIP-IWF.
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability