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HR Services Support Specialist

Job ID: 2010025
Location: OAK RIDGE, TN, United States
Date Posted: Jun 30, 2020
Category: Human Resources
Subcategory: HR Services Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: Yes

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Job Description


SAIC is seeking a HR Services Support Specialist in our Oak Ridge, TN location. 


• Performs benefits administration and support for a variety of company sponsored programs including leave programs and health and welfare programs
• Primary responsibility for Leave Administration of FMLA, military leave, workers compensation, disability and others
o Acts as a subject matters expert in working with employees, managers and other internal stakeholders regarding various leave plans providing guidance and appropriate and timely notifications
o Tracks and manages various leave types in accordance with all regulatory requirements to ensure compliance
o Assist with claims filing and resolution
• Provides assistance to internal customers through a centralized call center and e-mailbox
• Oversight of third-party benefits administration for health and welfare programs as well as disability
• Requires resolution of complex benefit issues for both employees and managers
• Maintains reporting and reconciliation processes for various programs



• Excellent written and verbal communication skills and ability to communicate with employees of all levels throughout the organization
• Ability and motivation to provide excellent customer service support through professional, accurate and timely responses
• Ability to maintain effective working relationships in a team environment
• Ability to understand and administer office practices and employee benefit procedures
• Ability to work within software and database tools with metric tracking capabilities
• Attention to detail and ability to maintain confidentiality with sensitive information


• Minimum of high school diploma and five years’ experience in employee benefits administration and support or related experience (may vary depending on education level)
Proficient with Microsoft Excel and other Microsoft software


SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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