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IT SharePoint Operations Lead_ITSS

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Job ID: 207155
Location: HUNTSVILLE, AL, United States
Date Posted: Jun 2, 2020
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

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Job Description

Description

SAIC is currently seeking an IT SharePoint Operations Lead to join our team at Redstone Arsenal in Huntsville, AL. 


Position is in support of the Information Technology Support Service III (ITSSIII) contract. 


Job Description


The SharePoint Operations Lead will lead Tier II and Tier III Help Desk operations, SharePoint Training operations, and Cyber Security operations for the Headquarters Army Materiel Command (AMC) Enterprise Portal (AEP).  The AEP consists of multiple SharePoint 2013 farms.


  • Proven leadership skills to manage personnel performing complex tasks in a fast-paced IT environment. Extensive experience working in a team-oriented, collaborative environment.
  • Proven experience in structuring high performance Service Desk operations.
  • Supervise and ensure organized, efficient operation of Service Desk Tier II and Tier III operations to ensure all resources are utilized in the most efficient manner to provide ongoing operations and sustainment for the enterprise SharePoint portal.
  • Oversee Training personnel to ensure training materials meet customer requirements for end users. Ensure SharePoint desk-side, classroom, online, and on-demand training activities are conducted per customer requirements.
  • Oversee and ensure all activities supporting RMF accreditation-related documentation, reporting, testing, and configuration are completed within scheduled timeframe to maintain security posture of the system.
  • Must be able to interface with individuals and military/civilian professionals at all levels of the organization. Work closely with leadership peers in other groups to understand business priorities and upcoming projects.
  • Work closely with all team members in order to identify, recommend, develop, implement, and support solutions that improve support, system access, and/or environment stability.
  • Proven analytical, evaluative, and problem-solving abilities. Ability to conduct and direct research into IT issues and products as required.
  • Support development of plans, processes, and procedures that ensure a resilient infrastructure that minimizes the risk of potential disruption to mission essential services. 

 

Qualifications

Required Education: BS Degree in engineering, IT, or related field and five (5) years or more of experience (4 years of experience accepted in lieu of degree)

Required Clearance: Applicant selected must currently possess a minimum of an Interim Secret clearance with the ability to obtain a Secret clearance

Required Certifications

  • DoD IAT Level II Certification (Security + CE is required)
  • At least one Microsoft SharePoint Certification (MCTS, MCITP, MCPD, MCSA, or MCSE) is required 
  • ITIL certification maintained throughout the employment



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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