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DHS S&T OES Program Support Office Sr. Documentation Specialist

Job ID: 205895
Location: WASHINGTON, DC, United States
Date Posted: Apr 30, 2020
Category: Engineering and Sciences
Subcategory: Config Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

Join SAIC’s OneSETA Team to provide our government customer with Systems Engineering & Technical Assistance (SETA) support. SETA services range from providing administrative assistance to providing expert technical assistance on national efforts that will contribute to maintaining and expanding the capabilities of homeland security. 

In its continuing quest to make America secure, the U.S. Department of Homeland Security (DHS) is committed to advancing science, creating cutting-edge technology, and leveraging scientific and non-scientific talents in order to strengthen the domestic defensive posture against terrorism. As a result, the DHS Science and Technology Directorate (S&T) is dedicated to creating, promoting, encouraging and advancing a full range of research and development (R&D) efforts to drive innovation and efficient technological solutions to help guard the homeland and guide the nation to a better protected and resilient future. This position will support the DHS S&T Director's Office of Enterprise Services (OES) Program Support Office (PSO) to obtain program management, administrative and technical support services. The scope of this requirement is to provide the DHS S&T OES PSO with professional scientific, technical and programmatic assistance and relevant administrative assistance services to support efforts in research, development, test and evaluation (RDT&E).

S&T’s core mission areas mirror the Department customer requirements in the following program/projects areas: 

• Counter Terrorism and Homeland Security Threats 
• Secure U.S. Borders and Approaches 
• Secure Cyberspace and Critical Infrastructure 
• Preserve and Uphold the Nation’s Prosperity and Economic Security 
• Strengthen Preparedness and Resiliency 
• Champion the DHS Workforce and strengthen the Department 

Supports the development and maintenance of effective information management plans, processes, repositories and systems. Organizes, maintains, tracks, and files documentation in electronic formats. Maintains document version control and configuration management. Evaluates documentation, specifications, reports, and presentations. Outlines and develops technical documentation detailing the design, development, testing, installation, and maintenance of systems and processes. Develops databases that extracts and interprets data from the repositories.  The Senior Documentation Specialist will also support the following tasks:

Program Support Office (PSO) Management Support
Assist and participate in the development and maintenance of strategic and process documentation (e.g. Project Manager Guide, Portfolio/Program Review Plan(s), associated directives, policies, procedures, and instructions) and their implementation. This includes participating in the creation of training materials and associated communication strategies and products to ensure that the S&T staff understands and has the templates/tools to execute business processes and procedures, in accordance with program and project management best practices, relevant internal and external directives, and the Program Management Improvement Accountability Act (PMIAA).

Operations & Governance Support
Provide support and assistance in the development and execution of data-driven strategies and techniques that inform the effectiveness, relevance, usage and quality of PSO products and services. Provide recommendations to the PSO Division Director and be able to model innovative, effective, and proven data-driven techniques for collecting and analyzing business data to help inform decision-making, process and product improvements and customer satisfaction. PSO customers include S&T portfolio managers, program managers, project managers, and senior leadership.

Administrative & Branding Support
Provide graphics design support for presentations, communications, and training materials. Administrative tasks shall include, but not limited to the following: development and distribution of internal memos/correspondence, briefing, and spreadsheets, electronic filing, and records management.

Records and Knowledge Management
Records management is the organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or inscription to its eventual disposition. The ISO 15489-1: 2001 standard and the Federal National Archives and Records Administration (NARA) regulation. ("ISO 15489-1:2001") defines records management as "[the] field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records".

The Senior Documentation Specialist develops a PSO records management plan in accordance with all Federal Regulations governing records management and that aligns with the overall S&T Records
Management Plan. The individual serves as the Records Custodian and work in coordination with the S&T Records Manager and Records Liaison to ensure that the records management plan is in compliance with all Federal Regulations regarding records management. The Specialist supports the PSO Division Director by using concepts, processes, tools, and methodologies of knowledge management. and assists with the development, design, implementation, and maintenance of a website/portal for knowledge dissemination. This includes creating documents and implementing knowledge management governance policies and procedures.

Senior Documentation Specialist for SAIC

Join SAIC’s team to help DHS with researching and organizing scientific, engineering, and technological resources and leveraging these existing resources into technological tools to help protect the homeland.  Functional teams will work in Research & Development (R&D) and Test and Evaluation (T&E) environments to define requirements, then continue through design and development to help programs manage risks, and support deployment and operations through continuous monitoring.

Qualifications

REQUIRED:
BA/BS + 10 years of relevant experience or Master’s + 5 years of relevant experience.
Must have at minimum, an active Secret clearance and ability to obtain DHS Suitability
Must be a US Citizen.
Must have experience in analysis, engineering, or technical efforts related to complex system development or acquisition. 
o This includes, but is not limited to, experience supporting strategic planning, mission and requirements development, and program definition functions, and providing assistance in developing strategic vision. 
o Experience providing analysis to evaluate the degree to which differing systems solutions are effective and feasible.
DESIRED:
Experience in a Systems Engineering Technical Assistance (SETA) environment.
Travel may be required.
Prior DHS contractor fitness (suitability) authorization determination. 
Prior DHS experience including any DHS components or HQ Directorates, especially DHS S&T.



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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