Join our Talent Network >

LAN/WAN Support Specialist (VG00103)

This job posting is no longer active.

Job ID: 205344
Location: WASHINGTON, DC, United States
Date Posted: May 6, 2020
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Teleworking: No

Share: mail

Job Description

Description

This is an entry to mid-level (Day Shift) position within the Vanguard 2.2.1 program supporting the Domestic Technical Services (DTS) branch of DoS as a LAN/WAN Support Specialist.  The position directly supports DoS on-site to monitor the LAN/WAN network and assist in troubleshooting and resolution supporting the Secure Voice and Video networks.  Individual will be responsible for providing Defense Red Switch Network (DRSN) Operations and Maintenance (O&M) support including, but not limited to the following: System equipment installation, maintenance and monitoring, performing in-service and out-of-service testing, documenting test results, performing fault isolation, troubleshooting circuit problems, re-keying cryptographic devices, reconfiguring equipment, tracking maintenance on equipment, reporting outages to the Technical Control Facility (TCF), fabricating cables (as needed), maintaining and testing equipment spares and supplies.


Description of Duties:

  • Provides technical guidance for directing and monitoring information systems operations.

  • Implements and maintains network systems.

  • Monitors network infrastructures and performs troubleshooting as issues arise.

  • Monitors and responds to complex technical control facility hardware and software problems.

  • Escalates issues as required to Tier III staff, and monitors issues through the trouble life cycle.

  • Assists with updating standard operating procedures, network topology documentation, and other documentation.

  • Documents troubleshooting efforts and conducts incident management using the Remedy management system as part of day-to-day operations, metric reports and key performance indicators.

  • Ensure SLAs are met and identifies trouble areas that could negatively impact the ability to maintain SLAs.

  • Performs rack-mounting and de-installing communications equipment and associated cabling.

  • Maintain bench stock to support network infrastructure

  • Maintain and order supplies for 24/7 operations

Qualifications

Required Education/Experience/Skills/Certifications: 

  • Associates degree or equivalent training, and 3 years’ experience with voice, data and LAN/WAN communications systems.

  • Operator/maintenance training or experience on various crypto equipment such as, KG-75, KG-175D series, KG-250 series and TACLANE.

  • Experience in the Technical Control Facility (TCF) environment.

  • Basic electronics or computer repair skills.

  • Technical writing skills.

  • Ability to handle moderately complex assignments with little supervision and to determine methods to accomplish assigned tasks.

Desired Education/Experience/Skills/Certifications:

  • Defense Red Switch Network (DRSN) experience.

  • Experience with Remedy ticketing system.

  • Technical training in computer science or related field.

  • CCNA certification.

  • Network+ or comparable certification.

  • Experience repairing and terminating fiber optic cables.

  • AutoCAD or Visio experience.

  • Radio/satellite background.

  • ITIL ® Foundation certification.

  • Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred.

Clearance Requirement

TOP SECRET (Active) with the ability to obtain TOP SECRET SCI



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

Share: mail

Similar Jobs

VMware Horizon Engineer

ARLINGTON, VA, United States
Information Technology

ICAM Team Lead

ROCKVILLE, MD, United States
Information Technology

Infrastructure Operations Lead

RESTON, VA, United States
Information Technology

Deputy Program Manager

GERMANTOWN, MD, United States
Information Technology

Information Systems Security Officer (Journeyman)

RESTON, VA, United States
Information Technology

UNIX/LINUX Systems Engineer

COLLEGE PARK, MD, United States
Information Technology

Help Desk Analyst

STERLING, VA, United States
Information Technology

Junior Level Industrial Engineer - FAA (Recent Graduates Encouraged)

WASHINGTON, DC, United States
Information Technology

Incident Manager

SPRINGFIELD, VA, United States
Information Technology

Enterprise Architect

SPRINGFIELD, VA, United States
Information Technology

PKI System Administrator

SPRINGFIELD, VA, United States
Information Technology

Cisco Voice Engineer

WASHINGTON, DC, United States
Information Technology

Systems Architect

HERNDON, VA, United States
Information Technology

Linux System Administrator

CHANTILLY, VA, United States
Information Technology

Windows Systems Administrator

CHANTILLY, VA, United States
Information Technology

SharePoint Developer

HERNDON, VA, United States
Information Technology

Network Engineer

CHANTILLY, VA, United States
Information Technology

Systems Administrator

CHANTILLY, VA, United States
Information Technology

Data Scientist Sr Principal

CHANTILLY, VA, United States
Information Technology

Systems Administrator

CHANTILLY, VA, United States
Information Technology

Data Scientist

MCLEAN, VA, United States
Information Technology

Disaster Recovery Specialist - Senior

WASHINGTON, DC, United States
Information Technology

Linux Administrator (VG00936)

SPRINGFIELD, VA, United States
Information Technology

SME Business Process Engineer

MCLEAN, VA, United States
Information Technology

Provide your information to receive jobs that fit you by keywords, location, and more,
and then receive great opportunities based on your skills and experience.

Join our Talent Network >