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Communications Support Analyst - Mid

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Job ID: 204524
Location: WASHINGTON, DC, United States
Date Posted: Aug 10, 2020
Category: Customer Support
Subcategory: Call Center Support
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Public Trust
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No

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Job Description


We are currently seeking a motivated, career and customer oriented Communications Support Analyst - Mid to join our team in Washington, DC to begin an exciting and challenging career with SAIC. 
Duties: Responsible for providing support to a call center by answering and routing calls within a large agency. Create and manage conference calls and telephone numbers.


Experience: Must have 3 years experience providing customer service support in a business organization. Must possess a High School Diploma. Degree may be substituted with 4 additional years of related experience with Telephony/PBX background knowledge.


SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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