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Software Support Administrator

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Job ID: 204004
Location: ABERDEEN, MD, United States
Date Posted: Jun 1, 2020
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Teleworking: No

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Job Description


SAIC is hiring a Software Support Administrator to work in Aberdeen, MD !


In support of the High Performance Computing Modernization Program (HPCMP) Integrated Technical Services (HITS) task order contract, Team SAIC provides program management and technical support necessary to advance the services, capabilities, infrastructure, and technologies in the HPCMP, Department of Defense (DoD) Supercomputing Resource Centers (DSRC) supercomputing centers. Team SAIC is looking for Software Support Administrator who will assist the program and user community with the effective and efficient utilization of HPC assets. The successful candidate will work along the side of leading HPC staff and researchers working to solve DoD’s most critical mission challenges.





The successful candidate will provide hands-on support to the user community regarding optimal use of DSRC infrastructure and troubleshooting issues users experience executing advanced software codes on High Performance Computing (HPC) assets located at the center.

Specific daily tasks include:


  • Support system users with technical issues related to system software
  • Participate in the installation, testing and support of the center HPC systems and software environment
  • Support the Enterprise Software Configuration Management tool




  • Bachelors and three (3) years or more experience;  Master and one (1) year or more experience; High School diploma and seven (7) years or more experience; Degree in computer science preferred
  • Linux and general Unix operating systems concepts
  • Ability to write and debug shell scripts (bash, csh)
  • Possess excellent oral and written communication skills and ability to effectively interact with a highly skilled technical HPC support staff and users, internal staff, and management.
  • Organizational skills to balance and prioritize work in a dynamic work environment, and persistence to follow-through on tasks in the face of obstacles
  • Ability to work as part of a multi-faceted team, and leadership skills to guide and mentor the work of less experienced personnel



  • Must be a US Citizen and have an active/current DoD Secret clearance
  • Must be able to obtain a DoD Top Secret Clearance



  • Must have a CompTIA Security+ certification within 30 days of start date
  • Must be able to obtain (CompTIA Linux+ certification or Linux SkillPort training equivalent) within 60 days of start date



  • Some experience with Linux clusters or HPCs preferred
  • Service desk experience
  • Ability to write and debug interpreted languages (Perl, Python)
  • Experience compiling, installing and maintaining COTS, GOTS, and open source software
  • Knowledge of scientific programming applications in an HPC environment.
  • Familiarity with workload manager/job/batch scheduling tools such as Altair PBS, SLURM, LSF
  • Working knowledge of scientific programming applications in an HPC environment.


SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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