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Team Manager - Exchange & Skype for Business (SfB) Services

Job ID: 203163
Location: ORLANDO, FL, United States
Date Posted: Mar 24, 2020
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No

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Job Description

Description

SAIC’s Corporate Information Technology Office (ITO) is seeking a highly effective technology and people leader to manage the Exchange & Skype for Business (SfB) Services team. In this role, you will lead the team from an on premise model to Exchange online and SfB/Teams in Office 365. This position is a key contributor role and will report directly to the Director of Application Services. 

JOB RESPONSIBILITIES: 

 •  Provide day-to-day direction of team to maintain Exchange and SfB service SLAs 
• Provide performance review, goal setting, career development and coaching with each member of the Exchange and SfB team 
• Partner with the IT Delivery directorate to design, implement and maintain an Office 365 solution for 22,000+ users 
• Identify new opportunities for continuous improvement and automation and be a leading change champion for ongoing process improvement initiatives  
• Partner with Cyber directorate to ensure cyber hygiene practices are followed 
• Adhere to firm change management process, involving quality assurance validation, and techniques and tools to ensure high availability of IT infrastructure 
• Ability to lead multiple, complex initiatives within a fast-paced environment and routinely negotiate with several stakeholders concurrently when priorities change 
• Assist in the development of short-, mid-, and long-term objectives and roadmaps to achieve strategic objectives 
• Actively monitor emerging technologies and trends, standards, and products

Qualifications

REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree and minimum 8 years of prior relevant experience. Additional years of relevant experience will be considered in lieu of Bachelor's degree
  • Office 365 planning, migration and operation of Exchange and SfB environment
  • Large scale (10,000+ mailbox) Exchange design/migration
  • Strong networking skills, including WAN/VPN/ExpressRoute
  • Able to express difficult and complex concepts clearly and concisely both orally and in writing

PREFERRED QUALIFICATIONS:

  • ITIL Foundations certification
  • Microsoft Teams
  • Knowledgeable around NIST, DFARs, and FedRAMP security control requirements compliance and standards
  • Knowledgeable around Office 365 GCC/GCC High
  • Microsoft Certified Solutions Associate (MCSA Office 365)
  • Other  Microsoft Certification


Desired Qualifications

 


 



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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