Job ID: 202210
Location: WASHINGTON, DC, United States
Date Posted: Feb 27, 2020
Category: Information Technology
Subcategory: Technical Support
Shift: Day Job
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
SAIC is hiring a Technical Support III to join our team in Washington DC !
Performs in-depth analysis, diagnosis and resolution of desktop and workstation issues. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer problems and network applications.
Must have experience with troubleshooting, problem escalation, MAC requests, inventory, as related to the Help Desk. Must have detailed knowledge of server configuration and automated problem management and help desk tools. Will assist in administrative duties as well.
EDUCATION AND EXPERIENCE:
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability