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Business Process Analyst

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Job ID: 202380
Location: FORT KNOX, KY, United States
Date Posted: Feb 28, 2020
Category: Information Technology
Subcategory: Bus Proc Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description


Purpose of the Position: 

SAIC is looking for a Business Process Analyst to join our team to support our customer at the Army Human Resources Command in Fort Knox, KY.  This position will reside on the team working with the Boards, Evaluation and Promotions program. This program is responsible for the development of systems that manage soldier evaluations, promotions and other processes that drive a soldier’s career. The Business Analyst will be part of a team that is responsible for the upkeep of several Java applications and will interface with the customer, testers and developers to ensure the requirements for the project are collected, analyzed and understood by all team members.

Duties & Responsibilities:

  • Elicit business functional and operational requirements including documenting HRC related business processes workflow, HRM transactions and/or operational activities.

  • Collect relevant organizational human resources management processes information via interviews, surveys, technical interchanges, workshops, teleconferences, and/or documentation analysis.

  • As directed: research, validate, and verify analytical information.

  • Ensure that operational business processes definitions are documented correctly (consistent, traceable, and verifiable).

  • Maintain integrity and manage changes to requirements and business process documentation via SharePoint, and/or another designated Government centralized data/information repository.

  • Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.

  • Plans and implements process improvements, including: future state design, change management, and transition planning.

  • Interfaces with all areas of project including stakeholder, customer, and development team which may be internal or external.

  • Will work directly with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.



Required Education & Experience: 

  • Bachelor’s degree and two (2) years or more experience; Masters and 0 years related experience. 4 years of additional experience will be considered in lieu of a Bachelor’s degree. 
  • Ability to communicate (verbally and written) with different functional and operational team technical representatives. 
  • Experience and proficiency using Microsoft Office products. 
  • Demonstrated technical writing capabilities. 
  • US Citizen – No dual citizenship.
  • DOD Secret Clearance Required, but an Interim Secret is acceptable to start work and SAIC will process this for the qualified candidate.  

Desired Qualifications


Desired Experience: 

  • BA/BS or MA/MS degree and 5 years of experience. 
  • Experience in US Army Accessions and/or Retention. 
  • Experience eliciting and documenting software requirements. 
  • Experience and proficiency using Microsoft Visio and Project. 
  • Experience and proficiency using Borland Caliber. 
  • Demonstrated files and data management capabilities. 
  • Certified Business Analysis Professional (CBAP).


SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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