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Network Technician

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Job ID: 201577
Location: COOKEVILLE, TN, United States
Date Posted: Nov 3, 2020
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No

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Job Description

Description

The Network Operations Center, located in Cookeville, Tennessee, currently has an opening for the position of a Network Technician. The NOC supports the customer’s network and supporting infrastructure. We work with numerous teams and individuals via email, telephone, chat, and direct ticket submission. We support off hour’s coverage for all customers, ensuring 24/7 seamless operations.

Applicants must be flexible to work any 8-hour shift within our hours of operation, 24 hours a day, 7 days a week, with possibility of overnights, weekends, and holidays. This position is for a five-day, 40-hour workweek. We are seeking candidates who live in, or around, the Cookeville, TN area.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: AA Degree in related discipline and three (3) years related experience; Or, High School and five (5) years related experience with relavent certification.


  • Outstanding diagnostic, problem-solving and analytical skills

  • Experience working in complex LAN/WAN networks, TCP/IP protocols and network technologies

  • Familiarity with concepts and best practices of Network Security

  • Hands-on experience with common software and hardware

  • Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed for ticketing purposes and collaborating with team members.

  • Exceptional customer service skills
  • Strong attention to detail
  • Punctual
  • Able to lift up to 50 lbs without assistance
  • Available for shift oriented work, in a 24/7 environment, and able to work holidays as needed



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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