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Systems Engineer- Cloud Hosting

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Job ID: 201448
Location: CHANTILLY, VA, United States
Date Posted: Apr 13, 2020
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: TS/SCI with Poly
Potential for Teleworking: No

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Job Description

Description

 SAIC is seeking a Systems Engineer to join our dynamic, Chantilly, VA-based team. This role requires a blend of technical expertise with excellent communication skills.

Responsibilities:
• Provide direct support to the Customer’s Cloud Hosting Division (CHD) Program, including management of various aspects of service delivery
• Review, evaluate and provide response to TIER actions
• Support vendor and CHD operations technical exchange meetings that are used to resolve internal cloud services issues and requirements.
• Create, review and provide technical advice and document in support of CHD operations
• Provide technical advice and guidance to the incident management service provider:
o Responsibilities include reviewing incident management governance documentation and assessing if the documentation accurately represents the process as it currently exists
o Identify and document process improvements that will advance service delivery. This includes developing work flow diagrams, process guides, work request for service delivery team
• Provide briefings on new, in progress, and upcoming mission integration activities
•Provide project management oversight (including requirements tracking, schedule management and risk management) to deliver cloud hosting services to sites
• Manage/maintain all data related to cloud hosting services
• Provide support for cloud services queries enabling smooth connection of services, and/or escalation for support requests
• Partner with industry cloud services provider to support customers in delivery of new cloud services, and/or to support Customer queries regarding cloud services
• Maintain awareness of global events and IC specific activities that could impact NRO cloud services


Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience

Required Qualifications:
• Possess current TS/SCI with polygraph
• Bachelor’s degree in computer science, or a related STEM degree; willing to consider work experience in lieu of degree requirement
• Minimum 3-5 years providing support within the Intel Community
• Strong written/verbal skills (may be requested to provide example sample of documentation)

Desired Qualifications

 • NRO operations experience
• Commercial and/or Government cloud engineering experience
• Familiarity with Information Technology Infrastructure Library (ITIL)
• Familiarity with the Systems Engineering lifecycle, and its application within the Customer’s Communications Directorate
• Knowledgeable in use of Microsoft Office Suite of products, including Excel, PowerPoint, SharePoint and Visio
• Demonstrated ability to develop plans, schedules, and work in a small dynamic team





Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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