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IT Project Analyst (VG01014)

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Job ID: 201101
Location: WASHINGTON, DC, United States
Date Posted: Feb 19, 2020
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description

Description

Position Description:

SAIC is seeking an IT Project Analyst to support a large federal government agency. This position will perform on-site, at a secure government location Monday through Friday during normal business hours. Occasional off-hour, weekend and holiday support may be required during scheduled and un-scheduled events.

 

Description of Duties:

  • Support the organization’s quality and document management program ensuring compliance with program and customer requirements.
  • Define, develop and improve processes, policies, roles and responsibilities and performance measurements to ensure program objectives are being met with optimal efficiency.
  • Monitor and perform quality assurance audits and review, update and facilitate policies and procedures to enact continuous service improvement in a highly complex and dynamic environment.
  • Create, update and maintain documentation and other artifacts.
  • Review work products prior to delivery to the customer, conducting process audits, and reporting results to the project team lead.
  • Lead, coordinate, and facilitate the creation of and quality review of (via internal process audits) SOPs, Operational User Guides and Quick Reference Guides necessary for assuring quality into the Program.
  • Conduct analysis of operational processes (i.e. Incident, Problem, and Change Management) including current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment and other related tasks.

Qualifications

Required Education/Experience:

Bachelors and 6 years of related experience or additional years of experience will be accepted in lieu of degree


Required Experience/Skills/Attributes:

  • Exceptional interpersonal and oral/written communication skills. Ability to work effectively with customers, senior management, project team members and technical staff.
  • Ability to draft original and edit existing documentation, standard operating procedures, user guides, and other technical documentation.
  • Ability to provide independent assessments of project status, identify risks and variances, and recommend corrective actions.
  • Strong organizational skills; ability to manage multiple tasks in a fast-paced environment with competing priorities and quick turnaround deliverables, and exceptional attention to details.
  • Ability to work independently and focus on delivery of products and services on time
  • Strong analytical, critical thinking and problem-solving skills.
  • Exhibits objectivity and openness to others’ views as well as gives and welcomes feedback.
  • Demonstrate an adaptive style that is flexible and effective in gaining cooperation of others.

Desired Experience/Skills/Attributes:

  • Knowledge of IT Service Management (ITSM)
  • ITIL Foundations certification
  • Experience with ISO certification process
  • Microsoft SharePoint and Office Suite (including Visio)
  • Ability to demonstrate accuracy and thoroughness
  • Experience with quality assurance and quality control
Clearance Requirement:
Must currently possess an active secret clearance

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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