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Job ID: 200376
Location: WASHINGTON, DC, United States
Date Posted: Feb 6, 2020
Category: Information Technology
Subcategory: Technical Support
Shift: Day Job
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
This is a Telecommunications Customer Service position in support of the Department of State (DoS) Vanguard Program, in the Telecommunications, Wireless, and Data (TWD) Division.
The Customer Service position is responsible for managing and tracking telecom orders – new moves, adds, changes, and disconnect requests. This includes reviewing and validating voice and data telecom order requests from customers, data entry, and providing tracking and timely status updates of orders.
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability