Join our Talent Network >

Technical Services Analyst / Field Engineer

This job posting is no longer active.

Job ID: 200325
Location: HUNTSVILLE, AL, United States
Date Posted: Feb 27, 2020
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

Share: mail

Job Description

Description

 

SAIC has is looking for a Technical Services Analyst/Field Engineer.  This position is based in Huntsville, AL and requires frequent travel to South Korea. 
 

The Technical Services Analyst/Field Engineer:

  • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

  • Plans, builds, installs, networks, and tests systems on US military installations.

  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.

  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.

  • May be involved in customer installation and training.

  • Identifies and reports trending issues that indicate system, network or other related issues.

  • Provides support to customer/users where the product is highly technical or sophisticated in nature. Troubleshoot and remediate system issues via remote communications and or in person.

  • Generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.

  • Additionally, may interact with product support personnel and potentially the customer when the customer’s problem cannot be resolved directly by first-level resources.

 

Qualifications

 

 

EDUCATION AND EXPERIENCE:

 

 

 

Bachelors and two (2) years or more experience; Masters and 0 years related experience. Four (4) additional years of related experience will be considered in lieu of a Bachelor’s degree. 

 

 

 

CLEARANCE REQUIREMENT:

 

 

 

Must have an active Secret clearance

 

 

Desired Qualifications

 

Desired Qualifications

CBRN experience desired

 




Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

Share: mail

Similar Jobs

Network Engineer

HUNTSVILLE, AL, United States
Information Technology

Systems Integration Engineer

HUNTSVILLE, AL, United States
Information Technology

IT Systems Engineer

HUNTSVILLE, AL, United States
Information Technology

Systems Administrator

HUNTSVILLE, AL, United States
Information Technology

Senior Systems Administrator

HUNTSVILLE, AL, United States
Information Technology

Senior System Administrator

HUNTSVILLE, AL, United States
Information Technology

NASA Senior Network Engineer

HUNTSVILLE, AL, United States
Information Technology

NASA Network Engineer

HUNTSVILLE, AL, United States
Information Technology

System Administrator

HUNTSVILLE, AL, United States
Information Technology

Service Desk Agent

HUNTSVILLE, AL, United States
Information Technology

NASA Network Engineer Senior

HUNTSVILLE, AL, United States
Information Technology

NASA Cloud Network Engineer Senior

HUNTSVILLE, AL, United States
Information Technology

NASA Senior Network Engineer

HUNTSVILLE, AL, United States
Information Technology

NASA System Administrator

HUNTSVILLE, AL, United States
Information Technology

DevOps Engineer

HUNTSVILLE, AL, United States
Information Technology

ITIL Knowledge Manager/ITIL Expert

HUNTSVILLE, AL, United States
Information Technology

IT Service Performance Manager

HUNTSVILLE, AL, United States
Information Technology

IT Operations and Service Manager

HUNTSVILLE, AL, United States
Information Technology

Transformation Subject Matter Expert

HUNTSVILLE, AL, United States
Information Technology

Incident Manager

HUNTSVILLE, AL, United States
Information Technology

Network Administrator

HUNTSVILLE, AL, United States
Information Technology

System Administrator

HUNTSVILLE, AL, United States
Information Technology

Asset Management Analyst

HUNTSVILLE, AL, United States
Information Technology