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Desktop Technical Support / Junior Linux Sys Admin

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Job ID: 200171
Location: ABERDEEN, MD, United States
Date Posted: Feb 3, 2020
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Teleworking: No

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Job Description


SAIC is hiring Desktop Technical Support / Junior Linux Sys Admin to join our team in Aberdeen, MD !!


In support of the High Performance Computing Modernization Program (HPCMP) Integrated Technical Services (HITS) task order contract, Team SAIC provides program management and technical support necessary to advance the services, capabilities, infrastructure, and technologies in the HPCMP, Department of Defense (DoD) Supercomputing Resource Centers (DSRC) supercomputing centers. Team SAIC is looking for Desktop Technical Support / Junior Linux Sys Admin who will assist the user community with the effective and efficient utilization of HPC assets. The successful candidate will work along the side of leading HPC staff and researchers working to solve DoD’s most critical mission challenges.


Primary Responsibilities:

  • The successful candidate will perform installation, testing and support for COTS, GOTS, and open source software on high performance computing platforms at multiple locations.  

  • The candidate will provide hands-on support to the user community regarding optimal use of DSRC infrastructure and assist users with adapting their codes to new TI platforms. 

  • This will include monitoring daily/ monthly/yearly usage trends for assigned software applications to verify the investment in software is justified. 

Specific daily tasks include:

  • Installing and supporting user application software
  • Providing customer support in the use of assigned software
  • Support user requests for new software:
    • Investigate requests to determine if they will be granted or not
    • Determine the requirements and prerequisites needed to install and run the software
    • Help users to self-install



  • Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience; Additional experience in lieu of degree; Additional experience in lieu of degree

  • Prior Help Desk or Desktop Support experience

  • Possess excellent oral and written communication skills 

  • Organizational skills to balance and prioritize work in a dynamic work environment, and persistence to follow-through on tasks in the face of obstacles



  • Must have an interim secret clearance to start and ability to obtain Top Secret clearance.





  • Experience working with HPC cluster architectures and storage implementations.

  • Possess thorough knowledge of HPC job scheduling concepts and applications, especially with scheduling products from Altair (PBSPro).

  • Experience working knowledge of scientific programming applications in an HPC environment.

  • Possess excellent oral and written communication skills and ability to effectively interact with a highly skilled technical HPC support staff and users, internal staff, and management.

  • Organizational skills to balance and prioritize work in a dynamic work environment, and persistence to follow-through on tasks in the face of obstacles

  • Ability to work as part of a multi-faceted team, and leadership skills to guide and mentor the work of less experienced personnel

Desired Qualifications



SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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