Job Description
Description
SAIC is looking for a Technical Services Analyst (Content
Management) in Pensacola, FL to provide support to Navy eLearning. The
candidate should have applicable experience in web development/programming, systems
testing/quality assurance, education and training systems, project management,
and electronic documentation.
Responsibilities
- Government
acceptance support for eLearning content developed and delivered by
external vendors;
- Performs
quality assurance validation checks to test for conformance to standards
and ensures compatibility and integration of all content with Navy
Learning Management System applications;
- Acts
as liaison between external developers and government content sponsors,
providing technical support and feedback as required. Coordinates content
management lifecycle among all stakeholders;
- Troubleshoots,
corrects programming/code or provides possible solutions for issues that
may occur throughout lifecycle of eLearning content. While programming is
not a day-to-day function, knowledge/experience from an eLearning content
development (web development/programming) perspective is integral to
identifying problem areas and recommending technical solutions;
- Participates
in test efforts for software product development or support projects to measure
the quality of the functional (business) components of the system. Support
includes testing and evaluation of computing systems, critical feedback
for test artifacts for all phases of test events, software change
management, software defect management, and project metrics tracking and
reporting;
- Identifies
opportunities to enhance and improve systems and processes in support of
current and development initiatives and strategies;
- Provides
technical writing efforts to document new/updated processes;
- May be
required to support working group discussions to derive requirements for
training and integration initiatives;
- Follows
standard procedures for proper escalation of unresolved issues to the
appropriate internal teams;
- Trains,
advises, and assists other team members, developers, and government
entities in hosting procedures, required standards and policies, Navy
Learning Management System applications, and any other technical areas, as
requested;
Qualifications
Qualifications
- Bachelor's
degree in Information Technology, Computer Science, Mathematics,
Engineering, or Physical Science and two (2) years or more experience;
Masters and 0 years related experience. Four (4) or more additional years
of experience in lieu of Bachelor degree
- Active
DoD-issued Secret Security Clearance is required;
- IAT II
(CCNA Security or CSA+ or GICSP or GSEC or Security+ce or SSCP) is
required.
Required Skills
- Working
knowledge of Sharable Content Object Reference Model (SCORM) sequencing,
navigation and computer managed instruction (cmi) standards
- Experienced
with common eLearning coding/programming/web development to include;
JavaScript, XML, CSS, and HTML5
- Understanding
of multimedia types, associated file extensions and interactions with
computing environments
- Strong
troubleshooting skills to identify issues within eLearning courses, coding/programming,
and web applications
Desired Skills
• Intermediate
knowledge and experience with a variety of eLearning development tools
including
Adobe Captivate, Articulate, and
Dreamweaver
• Intermediate
knowledge of toolsets required for validating eLearning courseware (i.e. ADL
Test
Suite and Runtime Environment,
Rustici Test Track)
Desired Qualifications
Overview
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability
