Job Description
Description
SAIC is seeking a UX Researcher to evaluate
the usability of websites, intranet sites, and applications through user
research studies (e.g.; usability studies, creation of user personas,
participatory design, surveys, heuristic evaluations, etc.). Using the research
conducted, provide recommendations to design and development team members to
create accessible, user-centered products.
Duties include:
- Conduct UX
research on websites, software applications, and mobile apps for NGA’s web
enterprises to enhance the NGA user’s experience.
- Design user-centered
test plans across the design cycle from concept phase to post-release
evaluations.
- Conduct
web research studies (e.g., usability studies, creation of personas, and
cognitive walkthroughs) to design user-centered test plans across the
design cycle from concept phase to post-release evaluations.
- Incorporate
quantitative and qualitative UX research methodologies to convey complex
technical and business requirements.
- Conduct UX
research through usability testing, interviews, card sorting, and other
industry methodologies. Based on that research, provide data-driven
reports, in a variety of formats, to diverse audiences.
- Create and
deliver UX educational and informational briefs.
- Conduct
and incorporate UX research techniques such as observations, understandings,
analysis, interviews, surveys, questionnaires, card sorts, usability
tests, tree tests, and A/B testing to prove or disprove assumptions, find
commonalities across our target audience members, and recognize their
needs, goals, and mental models in the NGA digital space either live or
remote.
- Communicate
research findings via written reports and oral presentations.
- Apply web
usability testing methods of web user research studies (e.g., usability
studies, creation of user profiles or personas, participatory design,
surveys, heuristic evaluations, and cognitive walkthroughs).
Qualifications
- Bachelors
degree and 9 plus years of experience.
- Demonstrated
experience applying product usability moderating and/or test method
selection.
- Demonstrated
experience integrating consumer research into a business’s product design
practice.
- Demonstrated
experience with product usability testing tools.
- Demonstrated
experience utilizing methodology concepts for analysis and brief findings
to organizations as necessary.
Overview
SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.
