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UX Researcher

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Job ID: 200012
Location: ARNOLD, MO, United States
Date Posted: Apr 19, 2021
Category: Engineering and Sciences
Subcategory: Human Factors Engr
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: TS/SCI with Poly
Potential for Remote Work: No
Benefits: Click here

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Job Description


SAIC is seeking a UX Researcher to evaluate the usability of websites, intranet sites, and applications through user research studies (e.g.; usability studies, creation of user personas, participatory design, surveys, heuristic evaluations, etc.). Using the research conducted, provide recommendations to design and development team members to create accessible, user-centered products.

Duties include:

  • Conduct UX research on websites, software applications, and mobile apps for NGA’s web enterprises to enhance the NGA user’s experience.
  • Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
  • Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs) to design user-centered test plans across the design cycle from concept phase to post-release evaluations.
  • Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
  • Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports, in a variety of formats, to diverse audiences.
  • Create and deliver UX educational and informational briefs.
  • Conduct and incorporate UX research techniques such as observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the NGA digital space either live or remote.
  • Communicate research findings via written reports and oral presentations.
  • Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).


  • Bachelors degree and 9 plus years of experience.
  • Demonstrated experience applying product usability moderating and/or test method selection.
  • Demonstrated experience integrating consumer research into a business’s product design practice.
  • Demonstrated experience with product usability testing tools.
  • Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.


SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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