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Systems Administrator - Windows

Job ID: 1929688
Location: LAKEWOOD, CO, United States
Date Posted: Jan 2, 2020
Category: Wage Determination (SCA)
Subcategory: Service Contract Act
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

The Windows End User Administrator (EUA) team provides support, configuration and administration of DHCP, file and print servers and Active Directory standard and elevated user accounts for the Department of Interior (DOI).

 
  • Manage and create DHCP scopes and reservations for laptops/workstations and printers.
  • Configure and maintain print queues and permissions for print servers.
  • Responsible for standard user provisioning/de-provisioning and management in active directory including, cross Domain user access, security group management for directory file share access, VPN access and initial email account attribute setup.
  • Monitors server performance and availability.
  • Address operational systems issues including file and share permissions, user accounts and installing applications.
  • Troubleshoots and resolves technical problems and provides on-call support.  Performs research for problems, defines solutions, performs research for problems, defines solutions, and coordinates implementation of solution with staff and customers.
  • Collaborates with team members to solve problems.
  • Assists security staff in conducting, internal system reviews and audits in accordance with defined policy/procedures to ensure system/component settings remain in order as specified by security guidelines.
  • Provide applicable document as resolution of security findings.
  • Manages and responds to IT requests via Trouble Ticket System in accordance with customer Service Level Agreements requirements.
  • Manages and maintains IT system changes via Change Request System in accordance with Change Management Policy and Procedures.
  • Is available for participation in on-call schedule for technical out of hours support.  The individual on-call is available during off-hours to resolve priority problems according to published procedures.

Qualifications

Required Experience & Education

  • High School & up to 2 years of related experience; Bachelors degree preferred.

  • Experience with Microsoft Windows 2012, 2016, 2019

  • Experience with Active Directory

  • Experience with DHCP/DNS

Desired Qualifications

 
  • Experience with Group Policy, AGPM
  • Experience with SCCM
  • Experience with SCOM
  • Large Enterprise experience
  • Experience with Print Management
  • Change Controlled environment experience







Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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