Job ID: 1928064
Location: WASHINGTON, DC, United States
Date Posted: Jan 9, 2020
Category: Information Technology
Subcategory: Technical Support
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
DescriptionSAIC is looking for talented Tier 2 Support Specialist to provide support on our GSA COMET contract. The candidate is responsible for conducting technical investigation on issues related to system, and Java Enterprise applications running on JBOSS escalated from Tier 1 support. Additionally, the candidate maintains a current inventory of all hardware and software. This role is also responsible for trouble-shooting and resolving or escalating issues reported through the help-desk and ticket systems.
This position allows for a combination of onsite and remote work. Candidate must be located in the DC metro area in order to be onsite 2 days per week.
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability