Job Description
Description
SAIC
is seeking a Level 2 Network Operations (NETOPS) Service Desk Tech focused on
Tactical Communications in a Defense Support of Civil Authorities (DSCA)
mission. Duties will include assisting the Network Lead in management of
network infrastructure, implementing network security policies in line with
Defense Information Systems Agency (DISA) guidelines, troubleshooting,
configuring and repairing network solutions and training customers on equipment
to meet mission requirements. Additionally, the Network Technician will assist
in identifying network faults and provide solutions to problems, provide
network technical support to internal and external network systems,
troubleshoot lower level network problems, and validate on a daily basis
operation of network services.
The
Level 2 Network Operations (NETOPS) Service Desk Tech will report directly to
the Network Lead and carry out daily operational tasks outlined by the
technical chain of command. The Level 2 Network Operations (NETOPS) Service
Desk Tech is expected to be a fast learner, high motivated, and adaptable
person as the majority of training related to the Service Desk will be on the
job training (OTJ) and will need to relay level 1 training to the
customer. Strong interpersonal skills,
documentation and reporting abilities are also a must.
Qualifications
Must
possess a minimum of an Associate Degree in a technical field
Must
possess a DoD Secret security clearance
Obtained
Cisco Certified certifications (CCNA-Security)
5
yrs experience with deployable communications
Strong interpersonal &
communication skills
Excellent oral, written and presentation skills
Desired Qualifications
Overview
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability
