Join our Talent Network >

Call Center Operator - Junior (night shift)

Job ID: 1926575
Location: CHANTILLY, VA, United States
Date Posted: Dec 12, 2019
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Night Job
Travel: No
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: TS/SCI with Poly
Potential for Teleworking: No

Share: mail

Job Description

Description

SAIC is seeking a Junior Call Center Operator that can work a night shift schedule and can provide professional telephone operations support to answer and manage incoming calls from a variety of sources in support of the customer's mission. 

Qualifications

  • Active TS/SCI clearance with polygraph
  • All customer service support personnel must provide professional, courteous, resourceful support to all incoming calls.  
  • Personnel must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, data entry, and clerical processes.  
  • Attention to detail is necessary to manage complexity of calls.  
  • Proven ability to perform in a fast paced environment and manage multiple tasks at once.
  • Requires excellent interpersonal skills and the ability to develop relationships with customers, coworkers and colleagues.  
  • Must be able to work easily with non-native English speakers and pay close attention to details.  
  • Must have the ability to adapt to changing work requirements, multiple tasks and priorities, and be able to excercise discretion. 

Desired Qualifications

 Prior call center experience managing a high volume of incoming calls is desired.


Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Share: mail

Similar Jobs

Network Designer

MCLEAN, VA, United States
Information Technology

Computing Services Manager

MCLEAN, VA, United States
Information Technology

Principal Applications Architect

MCLEAN, VA, United States
Information Technology

Senior Network Engineer

HERNDON, VA, United States
Information Technology

Senior Network Engineer

MCLEAN, VA, United States
Information Technology

Systems Architect

MCLEAN, VA, United States
Information Technology

Senior Systems Administrator

MCLEAN, VA, United States
Information Technology

Network Engineer

CHANTILLY, VA, United States
Information Technology

Senior Linux Systems Administrator

SPRINGFIELD, VA, United States
Information Technology

Call Center Engineer

WASHINGTON, DC, United States
Information Technology

Tech Ops System Administrator, TS/SCI & Poly Required

MCLEAN, VA, United States
Information Technology

Site Support Technician

WASHINGTON, DC, United States
Information Technology

Linux Administrator (VG01092)

SPRINGFIELD, VA, United States
Information Technology

Network Systems Analyst

MCLEAN, VA, United States
Information Technology

Information Systems Security Officer

CHANTILLY, VA, United States
Information Technology

Mid Level Data Scientist

WASHINGTON, DC, United States
Information Technology

Mid Level Data Scientist

RESTON, VA, United States
Information Technology

IT System Engineer Sr (Telework)

FLEXWORK, VA, United States
Information Technology

Network Engineer Sr

VIENNA, VA, United States
Information Technology

Sr. VoIP Engineer

VIENNA, VA, United States
Information Technology

IT Operations Manager

WASHINGTON, DC, United States
Information Technology

Senior Windows Engineer

VIENNA, VA, United States
Information Technology

Systems Support Technician (Shift Work) (VG00274)

WASHINGTON, DC, United States
Information Technology

Database Administrator

ARLINGTON, VA, United States
Information Technology

Senior Data Scientist

ARLINGTON, VA, United States
Information Technology

Provide your information to receive jobs that fit you by keywords, location, and more,
and then receive great opportunities based on your skills and experience.

Join our Talent Network >