Job ID: 1926151
Location: STUTTGART, BW, Germany
Date Posted: May 6, 2020
Category: Information Technology
Subcategory: Audio Visual Engr
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Teleworking: No
Are you interested in continuing your career in Europe in a mission focused environment? SAIC has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement EUCOM’s mission objectives.
What You’ll Get to Do:
SAIC has an excellent opportunity for an experienced, self-directed, Audio Visual/VTC Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
Audio Visual/VTC Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software and network connections. Audio Visual/VTC Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards etc.) Installing, configuring, and maintaining VTC endpoints. Installing and configuring VTC applications, system software and upgrades. Troubleshooting and repairing hardware and network connectivity issues. Removing old equipment and performing data migration to new machines. Supporting AV requirements for Command events and ceremonies.
The Audio Visual/VTC Technician is responsible for maintaining, analyzing, and troubleshooting hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. May also mentor or train other Audio Visual/VTC Technicians. Candidates need excellent
problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service- oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources.
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
Will operate, monitor and manage all networked AV systems in the EMCC to include AV routing matrix, integrated computer systems, network infrastructure, lighting, and associated peripherals. Develop, maintain, and update VTC Control Devices. As time allows, support the various VTC rooms throughout their Area of Responsibility. Conduct user training, provide status briefs, develop, update and maintain SOPs and operational guides on AV systems. Provide initial troubleshooting regardless of IT system/device or network and/or service provider
Additionally, the Audio Visual/VTC Technician will provide remote support and/or travel to customer sites
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability