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Network Operations Center Specialist_NASA_NICS

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Job ID: 1925806
Location: GREENBELT, MD, United States
Date Posted: Oct 29, 2019
Category: Wage Determination (SCA)
Subcategory: Service Contract Act
Schedule: Full-time
Shift: Night Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description


Job Description:


Position is in NASA’s Operations Management Center (NOMC), a 24X7 network operation center, and requires supporting non-standard shifts and non-standard work weekends. Candidate will be required to work weekends and holidays. Candidate will support the network operation’s day-to-day activities in support of NASA missions. Candidate will use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related and node/application related problems. Position requires monitoring and some maintenance assistance of Cisco Routers & Switches, Junipers Routers. Candidate will also need to learn to operate NASA unique hardware items.  Candidate will be working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA. Candidate will be involved in a number of activities including the testing and implementation of new network services.  Candidate must be able to pass both a written and practical certification test within 180 days of hire.


Education and Experience:

BS degree in a related field & 2 years experience or High School & 4 years experience.

Related experience acceptable in lieu of degree.

It would be a plus if ideal candidate has: Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred; Knowledgeable in WAN protocols such as SONET;  Experience with TCP/IP and IP addressing schemes;, network monitoring tools (HP Openview, MRTG) and trouble ticket processes (Remedy is a plus); Hands-on experience with industry products (Cisco, Juniper, and Ciena are highly desired); Experience in supporting WAN & LAN connectivity, telecommunications (VoIP) or internet technology; Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48;Experience with network analysis tools (Matt’s Trace Route (MTR) and Multi Routers Traffic Grapher (MRTG) are a plus); Experience in performing traceroutes, executing ping test and a strong working knowledge in Unix and Microsoft; Strong knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices; Industry standard certifications (CCNA, CCNP or JNCIA are a strong plus);

Desired Qualifications



SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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