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NOC Analyst (Night Shift)

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Job ID: 1925722
Location: WASHINGTON, DC, United States
Date Posted: Nov 1, 2019
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

The NOC Analyst will provide technical support for the operations of a 24/7/365 Network Operations Center (NOC). As a member of the NOC team, the NOC Analyst is responsible for monitoring and operational support of virtual and physical network components and systems for health and performance issues.

 

  •   Monitors, controls, and isolates problems in a data communications network
  •   Monitors all network activity and datacenter environmental conditions
  •   Interfaces with users and/or vendors; escorts vendors on-premises
  •   Responsible for providing technical support for LAN/WAN
  •   Maintains physical security of datacenter operations
  •   Images/re-images computer systems
  •   Follow defined escalation paths to ensure proper resolution
  •   Strong belief in ownership, from identification, through resolution and validation of Operational issues

Qualifications

Required Education/Skills:

 

  AA Degree in related discipline and three (3) years related experience; High School diploma and five (5) years related experience

  Collaborating in a team atmosphere; communicating through various technology channels with teams and end customers locally or remote

  Experience with some of the following: Cisco Nexus, Cisco routing and switching, Cisco Unified Call Manager, Cisco Prime

  Experience supporting government customers in secure environments; familiarity of Federal Information Security Management Act (FISMA) operating standards and applicable guidelines

  Basic knowledge of IP networking, VPN, F5 load balancers, servers/storage, file, print, DNS, DHCP, VoIP, VTC, video streaming, power management, Cisco Prime/CiscoWorks, HP NNMi/OpenView, Cisco Unified Call Manager, back-office applications, scripting

 

Candidate must be eligible to obtain a valid US �Public Trust� clearance.

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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