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Promina Controller

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Job ID: 1925431
Location: MACDILL AFB, FL, United States
Date Posted: Dec 17, 2019
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Teleworking: No

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Job Description


SAIC has a need for a Promina Tier 1 Controller located at MacDill AFB, Tampa. The successful candidate must be a team player; be willing to work outside of normal business hours (night/weekends) in a 24/7 365 day Network Operations Center


  • Provide operational and engineering support for USCENTCOM strategic and tactical Tier 1 Promina nodes

  • Use network management, configuration management and asset management tools to monitor and control network

  • Perform fault isolation and diagnostic/assessment functions to include determination and execution of corrective actions on real-time basis for Promina incidents/problems

  • Maintain logs and records associated with reported problems or situations

  • Execute all reporting functions and data input associated with network management

  • Monitor security posture of network(s); report suspected violations to designated authority

  • Support the following IT Service Management functions: Request Fulfillment, Incident Management, Problem Management, Access Management, Change Management, Configuration Management, Service Asset and Configuration Management, Information Security Management, IT Service Continuity, and Service Level Management as required by customer

  • Remain available on an on-call basis at government request for any escalated issues or engineering support requests

  • Perform other actions and functions as required by customer to support mission requirements



Required Qualifications:

  • Active Top Secret/SCI is required.

  • COMP TIA Security + certification

  • Strong understanding of the following technologies: Time Division Multiplexing (TDM), Asynchronous Transfer Mode (ATM), Satellite Communications (SATCOM), and Internet Protocol (IP) routing principles

  • Familiarity with military standards of operation, Combatant Command (COCOM), Department of Defense (DoD) and NATO NetOps frameworks

  • Working knowledge of Promina expert mode command line, circuit timing and circuit wiring standards

  • Strong analytical background

  • Excellent written and verbal communication skills

  • Ability to multitask and deliver requirements on short deadlines

  • Ability to work independently and with minimal supervision

  • Must have strong interpersonal and presentation skills for interacting with team members and customers

  • Working knowledge of Microsoft products such as Outlook, Word, Excel, and PowerPoint

  • Possible required travel to the CENTCOM AOR to sustain NOC operations (COOP only travel)


Desired Qualifications:

  • ITIL v3 Foundations Certification

  • Network + Certification

  • CCNA Certification

  • Working knowledge of SolarWinds, netMS element management system and SNMP monitoring agents

  • Working knowledge of Promina debugger and VxWorks

  • Previous work experience in one or more of the following: Network Operating Center (NOC) controller, Technical Control Facility technician, Satellite Communications technician, or Circuit Actions technician

  • Working knowledge of IT Service Management tools such as Remedy


Desired Qualifications



SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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