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Personal Computer Support Tech (SCA)

Job ID: 1925042
Location: NORFOLK, VA, United States
Date Posted: Oct 21, 2019
Category: Wage Determination (SCA)
Subcategory: Service Contract Act
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description

Description

SAIC is seeking a Computer Support Technician to perform various IT services including software installation and networking configuration on various IT platforms for the SPAWAR TACNET program located in Norfolk, VA. 

 

The Consolidated Afloat Networks and Enterprise Services program is the Navy’s next generation tactical afloat network. TACNET represents the consolidation and enhancement of five shipboard legacy network programs to provide the common computing environment for more than 40 command, control, intelligence and logistics applications. 

 

The candidate shall follow software installation documentation in accordance with the Configuration Management policies for SPAWAR. This includes but is not limited to all TACNET/ISNS engineering support, technical documents and technical drawings.  The position demands a high level of customer service skills and the candidate will serve as a liaison between SAIC Corporation and key Government representatives.

Qualifications

  • Secret Level Security Clearance
  • High School diploma or GED
  • Working toward completing applicable vendor/platform certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other)
  • One (1) year of Computerized System experience, to include: Installation, testing, repair, and troubleshooting of stand-alone computers, computers linked to networks, printers, and other computer peripherals; software installation and configuration. Performing technical, operational, and training support to users either by telephone, or on-site for computer desktop hardware and software packages
  • Applicants selected will be required to meet DoD Information Assurance Technical level 2 (IAT II) requirements, E.G. CCNA, MCSA, Security +,VMWare, RCHCS certification WITHIN 60 days of start date.
  • Successful applicant will have knowledge of supporting Operating Systems: Windows Server 2008, Windows 7, VMware, vSphere, and CISCO IOS and be familiar with the Microsoft Office suite of applications; MS Word, MS Excel, and MS PowerPoint.
  • Must be able to lift 50 lbs.
  • Must be able to work well in a team environment and yet be productive working independently
  • Be a strong communicator, capable of building effective, productive working relationships with clients and co-workers
  • Able to meet task order schedule deadlines, which includes weekends and Holidays 
  • Self-motivator with ability to work as part of a team or independently with little supervision or direction
  • Professional verbal and written presentation skills and demonstrate attention to detail and effective problem-solving skills

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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