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Firewall Administrator

Job ID: 1924803
Location: OAK RIDGE, TN, United States
Date Posted: Nov 1, 2019
Category: Cyber
Subcategory: Cyber Ops Center Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No

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Job Description




The role is responsible for monitoring, troubleshooting, maintaining, and configuring a variety of content filtering, network firewall, and intrusion prevention tools according to operational guidelines.  Other responsibilities include the following:

  • Interface with end-users, systems administrators, and engineers for scheduling and implementing firewall exception requests and network troubleshooting efforts.

  • Configure new firewall equipment

  • Monitor security system logs and status. 

  • Perform daily tuning of firewall and IPS tools

  • Communicate and escalate issues and incidents as required by process or management

  • Software maintenance  and patching of network security tools

  • Maintain and follow standard security operating procedures, processes, and guidelines

  • Provide suggestions or requirements for engineering initiatives and services

  • Participate in a 24/7 on-call rotation to support the demands of a global enterprise

  • Document all events and tickets in the appropriate systems

  • Participate in knowledge sharing

  • Involved in a wide range of security issues including architectures, firewalls, electronic data traffic, and network access.

  • Performing documentation review and improvement

  • Attending meetings as needed

  • Additional responsibilities will include the support of Security Operations Center activities



TYPICAL EDUCATION AND EXPERIENCE: AA Degree in related discipline and one year related experience; Or, High School and two (2) years of related experience with relavent certification.

Desired Qualifications


To be considered for this role it is preferred the candidate have:

- A solid background of IP networking concepts and Networking troubleshooting. 

- Direct experience with network firewall administration. 

- Experience with Intrusion Prevention Systems:  reviewing/implementing signature updates, tuning false-positives, implementing custom intelligence as requested

- Experience using log aggregation tools, such as Splunk, Tufin, or Palo Alto’s Panorama to troubleshoot network and application problems

- Maintain an up-to-date knowledge of the security industry and trends


SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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