Job ID: 1924146
Location: VIENNA, VA, United States
Date Posted: Jan 21, 2020
Subcategory: SW Systems Engr
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No
SAIC is seeking a Tier 2 Production Support Engineer located in Vienna, VA with extensive firsthand experience with supporting VM client and limited mainframe applications, job scheduling, report generation, and providing real-time analysis and remediation of fault conditions.
The position will provide on call support, problem resolution, and analysis for the Client server applications generating Daily Notices, Statements, Legacy Statements, 1099R, report archiving, Qlikview and Connect:Direct transmission processes.
Daily activities include reviewing nightly Notices, Statements, Legacy Statements, 1099R, supporting report archiving and Connect:Direct transmission processes.
The candidate will need to provide occasional 24/7 support on an on-call basis.
Required Skills (extensive knowledge)
Hand-on experience with Windows, Windows Task Scheduler,
Languages: MS-DOS, Powershell,
Tools: Connect:Direct, Powershell, MS-DOS, BAT files PCL2PDF, Qlikview, Take Command, WinZip. ProcessExplorer, NotePad++.
Mainframe experience a plus.
Must be a US Citizen with the ability to obtain a Public Trust prior to starting work
The well qualified candidate will possess the following skills and experience:
Analytical and problem solving skills
Strong attention to detail
Use Microsoft task scheduler to execute schedules/jobs as requested; monitor schedules as part of daily processing
Provide a resolution or recommendation to the Tier III development staff if a code change is required
Participate in the Disaster Recovery exercises
Provide audit information per request
Work independently with minimal direct supervision
Must be able to work on multiple tasks simultaneously
Strong organizational and presentation skills with both technical and non-technical audiences
SOP (standard operating procedures) and Checklist review and process, be able to recognize out of ordinary conditions, analyze, and resolve
Knowledge and experience with MS-DOS, Powershell
Experience in project life cycle phases a plus
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability