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Lead Computer Systems Analyst (ITSM)

Job ID: 1923767
Location: COLUMBIA, MD, United States
Date Posted: Dec 3, 2019
Category: Software
Subcategory: SW Systems Engr
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Teleworking: No

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Job Description

Description

SAIC is seeking candidates for the Defense Information Systems Agency (DISA), a Combat Support Agency, who engineers and provides command and control capabilities and enterprise infrastructure, to continuously operate and assure a global net-centric enterprise which directly supports joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of operations.


The SAIC team will help provide software development support and expertise for the unclassified and classified portals DISA Store Front (DSF) in NIPRNet and SIPRNet hosted environments. This includes providing support and expertise for: DISA Service Catalog, order entry and management capabilities for DISA services, process workflow automation, SDE automation, System Integrations, transactions occurring between systems, notifications, and reporting capabilities. DSF employs an Agile development methodology and will use JIRA to support their efforts.


The candidate for this position develops technical solutions to complex problems which require the regular use of ingenuity and creativity, exercises considerable latitude in determining technical objectives of assignment, exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results, applies extensive technical expertise and has full knowledge of other related disciplines, provides guidance to subordinates to achieve goals in accordance with established policies, and establishes and recommends changes to policies which affect subordinate organization(s).

 

The Lead Computer Systems Analyst (ITSM);

  • Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. 

  • Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. 

  • Makes recommendations, if needed, for approval of major systems installations. 

  • Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. 

  • Provides daily supervision and direction to support staff.


Qualifications

  • Bachelors and ten (10) years or more experience; Masters and seven (7) years or more experience; PhD or JD and four (4) years or more experience

  • CompTIA Security +
  • An active Top Secret clearance
  • Must understand the DISA Service Delivery model


Desired Qualifications

 

Familiarity with Agile and or SAFe practices. Experience with JIRA.  Any equivalent IAT-II certification; if not the certification listed above.




Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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