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Asset Manager

Job ID: 1923729
Location: ANAHEIM, CA, United States
Date Posted: Oct 10, 2019
Category: Software
Subcategory: SW Config Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description



The Asset Manager reports directly to the Workplace Solutions Service Delivery Manager (SDM), and is responsible for working with the technical service areas to take a detailed inventory of the organization’s software and hardware assets.  The Asset Manager will ensure the team’s execution of and adherence to established Asset Management standards and procedures.  The Asset Manager role entails developing and maintaining processes, policies, standards, systems and measurements that help the organization to effectively manage both on a daily basis and long-term its IT asset portfolio (software and technology-related hardware).  The Asset Manager works directly with the subject matter expert (SME) of the technical service areas to ensure assets are recorded properly in the ITSM tool. 


As a part of a cross-functional team, the Change/Release Manager will also be responsible for backing up other members of the team to support Incident, Problem, Change, Release and Configuration management responsibilities.  


Primary Responsibilities:


  • Perform daily and long-term operational and strategic management of hardware and software

  • Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools

  • Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle

  • Ensure effective management of the CMDB and that the content contained is accurate

  • Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management

  • Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB

  • Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with

  • Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement

  • Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses

  • Perform verification and audit of DML and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them

  • Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively

  • Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management

  • Take part in other ITSM processes, or as required perform as a back up to maintain operational activities

  • Establish and maintain hardware and software maintenance database

  • Demonstrated excellent interpersonal communications and complex problem solving Advanced written and verbal communications skills including the ability to develop presentations and present to senior management



Qualifications

 

  • Bachelor’s Degree required and two (2) years or more of related experience

  • Asset Management or relevant work experience required

  • Minimum 1 year of Operations experience in a 24x7x365 environment required

  • Hands-on Asset Management, or Project Management experience

  • Knowledge of industry Asset Management best practices

  • Possess strong communication, interpersonal skills as well as outstanding organizational skill

 

Desired Qualifications

 
  • Experience working in cross- functional, multi-location teams

  • Excellent analytical and problem-solving skills

  • ITIL® Foundation Level or higher Certification




Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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