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Senior Enterprise Messaging Systems Engineer

Job ID: 199357
Location: SHAW AFB, SC, United States
Date Posted: Nov 15, 2019
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description

Description

Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.

 

USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.

 

The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.

 

Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.

 

The candidate for this position provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors, provides imaginative, thorough, and practicable solutions consistent with organization objectives. Possesses complete understanding and wide application of technical principles, theories, and concepts in the field, has general knowledge of other related disciplines, and provides direction to employees according to established policies and management guidance.

 

The Senior Enterprise Messaging Systems Engineer:

  • Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.

  • Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages.

  • Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.

  • Continually monitors and tunes multiple systems to achieve optimum performance levels.

  • Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.

  • Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.

  • Plans and implements the modernization of servers.

  • Develops, implements and promotes standard operating procedures and schedules.

  • Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

  • Incumbent develops and implements new standards, policies and procedures.

  • Incumbent in this job works closely with Network and Systems Analysts to help determine and develop the systems that will be implemented.

Specific duties for this position include, but are not limited to:

  • Provide support for Microsoft Exchange (2013 and later).

  • Manage e-mail capability of using signed and encrypted technology associated with encryption devices High Grade Service (HGS) and Public Key Infrastructure (PKI) Medium Grade Service (MGS).

  • Assist and support e-mail capability via enterprise mobile management software for mobile devices (Blackberry, Apple or Android devices) as needed.

  • Maintain Microsoft Communicator technologies (Office Communication Server and/or Lync) providing a collaborative tool solution for USAFCENT users

  • Use technical writing skills to develop and maintain system concept of operations (CONOPS), engineering plans, and user guides for Enterprise Messaging Service.

  • Analyze a wide array of system performance metrics to recognize substandard performance. Troubleshoots and develops viable options to resolve substandard performance anomalies both remotely and locally.

  • Develop reports and trend analysis documentation on system use to include account utilization.

  • Contractor shall possess a broad range of expertise in Commercial Electronic mail technologies.

  • Perform analysis for collaboration of network / system needs and participate in planning, designing, upgrading and deployment of enterprise datacenter hardware and software using a project-based timeline.

  • Contractor shall coordinate with the firewall administrators to ensure proper access control lists (ACL) and Internet Protocol (IP) filters are in place for network protection and security.


Qualifications

Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.  In lieu of a degree, four (4) years of additional experience is required.  In addition the following certifications and skills are required: Security + or CCNA-Sec, MCSE Server Infrastructure, CCENT, Firewall, and ITIL Foundation.

Desired Qualifications

 

ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-II certification, if not the certification listed above.



Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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