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Enterprise Patch Management Systems Engineer

Job ID: 199354
Location: SHAW AFB, SC, United States
Date Posted: Sep 10, 2019
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description

Description

Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.

 

USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.

 

The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.

 

Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.

 

The candidate for this position provides solutions to a variety of technical problems of moderate scope and complexity where analysis of situations or data requires a review of the variety of factors through frequent use and application of technical standards, principles, theories, concepts and techniques, and directs established guidelines, procedures and policies.

 

An Enterprise Patch Management System Engineer:

  • Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.

  • Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages.

  • Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.

  • Continually monitors and tunes multiple systems to achieve optimum performance levels.

  • Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.

  • Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations. Plans and implements the modernization of servers.

  • Develops, implements and promotes standard operating procedures and schedules.

  • Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

  • Incumbent develops and implements new standards, policies and procedures.

  • Incumbent in this job works closely with Network and Systems Analysts to help determine and develop the systems that will be implemented.


Specific duties for this position include, but are not limited to:

  • Ensure correct installation, configuration, use and maintenance of Microsoft Systems Center Configuration Manager (SCCM) platform.

  • Package, test and deploy automated desktop applications installations and patches within the SCCM framework.

  • Develop user guidance documents and installation instructions.

  • Develop and implement an active directory architecture solution.

  • Test and validate IT systems security patches and hot-fixes as defined by Information Assurance Vulnerability Alerts (IAVA), Time Compliance Network Orders (TCNO), and local security guidance.

  • Support the distribution of security patches throughout the enterprise using Microsoft Systems Center Configuration Manager (SCCM), Microsoft Security Baseline Analyzer (MSBA), and other enterprise level tools.

  • Provide configuration management for the SCCM distributed enterprise architecture. Provide support and instructions to remote locals using telephone, on-site visits, and terminal services.

  • Use data replication software to keep sites up-to-date with software packages and other software.

  • Track package deployment and status updates using on-line trouble ticketing (Remedy) systems.

  • Develop reports and trend analysis documentation.

  • Create collections and advertisements for mass software/patch distribution.

  • Provide support for escalated tickets from Operations Floor.

  • Provide support to NOSC Information Assurance Vulnerability Management section.

  • Perform analysis for collaboration of network / system needs and participate in planning, designing, upgrading and deployment of enterprise datacenter hardware and software using a project-based timeline.

  • Responsible for maintenance of enterprise Data-At-Rest (DAR) solutions.

  • Maintain Host Based Security System (HBSS) and all related DISA mandated point products.

  • Monitor health of HBSS and maintain configuration per DISA/USCENTCOM direction.

  • Contractor shall coordinate with Information Assurance to document the current patch-level of all PCs, servers, and network devices identified in IAVA and TCNOs. Status display and documentation will include graphs, charts, and tables. Develop, design, create, write, and modify SCCM queries, collections, packages, and advertisements to distribute enterprise level security patches, hot-fixes, and other software as required.

  • Contractor shall work with the Web Development team to maintain the SCCM web page. The SCCM Web will provide deployed members with easy access to Patches, Meeting minutes, TTPs, and other SCCM related documentation.

  • Contractor shall coordinate the dissemination of security vulnerabilities using the Communications Tasking Order (CTO) and/or Notice to Airmen (NOTAM) to deployed sites.



    • Qualifications

      Bachelors and two (2) years or more experience; Masters and 0 years related experience.  In lieu of a degree, four (4) years of additional experience is required.  In addition the following certifications and skills are required: Security + or CCNA-Sec, MCSE Server Infrastructure, CCENT, HBSS, and ITIL Foundation.

      Desired Qualifications

       

      ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-III certification, if not the certification listed above.



      Overview

      SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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