Job ID: 199308
Location: SHAW AFB, SC, United States
Date Posted: Sep 9, 2019
Category: Information Technology
Subcategory: Network Technician
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.
USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.
The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.
Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.
The candidate for this position must have full knowledge of the job, complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and situations ordinarily encountered.
Monitors, controls, and isolates problems in a data communications network.
Activates/deactivates network lines according to established schedules.
Performs first- and/or second-level problem determination (first level is help desk).
Responsible providing technical support for LAN/WAN or for a section of a larger network.
May perform installation, modification and testing of network.
Specific duties for this position include, but are not limited to:
Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users.
Troubleshoot and implement solutions to resolve incidents and problems on supported systems/network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
Operate NOSC network intrusion devices and information assurance tools.
AA Degree in related discipline and three (3) years related experience; Or, High School and five (5) years related experience with relevant certification. In lieu of a degree, four (4) years of additional experience is required. In addition to the following certifications and skills are required: Security + CE or CCNA-Sec, CCNA-Switching/Routing, MCP Server, and ITIL Foundation.
ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-II certification, if not the certification listed above.
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability