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Knowledge Management Administrative Specialist

Job ID: 199232
Location: SHAW AFB, SC, United States
Date Posted: Sep 6, 2019
Category: Communications
Subcategory: Communications
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description

Description

Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.

 

USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.

 

The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.

   

Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.

   

The candidate selected for this position will participate in the development of solutions to a variety of problems, moderate in scope and complexity, and often refer to policies, procedures and practices for guidance.

 

The Knowledge Management Administrative Specialist:

  • Edits, proofreads and provides writing support, the conceptualization, layout and preparation of high quality graphics, text, and templates, and the design, preparation, and creation of new media projects on non-technical and/or technical documents or sections of documents prepared by writers such as manuals, procedures and specifications.  Responsibilities include checking drafts for format, clarity and overall cohesiveness. 
  • Ensuring documents meet editorial and government specifications and adhering to standards for quality, graphics, coverage, format and style.  Responsibilities include: producing and/or revising technical articles, proposals, publications, books, manuals, reports, and marketing materials and determining project requirements and presenting drafts of finished product to the user ensuring high quality of output. 

  • Reviews rough drafts and makes suggestions. In addition, individuals in this family design and develop multimedia applications, systems and products involving computer graphics and interactive computing using a variety of new media software applications, techniques and tools.    

Specific duties for this position include, but are not limited to:

  • Provide information life-cycle management; including the creation, collection, access storage, retrieval and disposal of information originated and received by the NOSC.
  • Prepare, review and edit technical reports, briefs, and other documents for accuracy, adequacy and compliance with local standards.

  • Maintain an action-tracking database on all incoming and outgoing correspondence and/or suspense items in support of the NOSC staff.

  • Maintain SharePoint list and document libraries to ensure official records and working papers comply with USAFCENT, AF, USCENTCOM, and DoD records management and storage directives.

  • Coordinate security/facility access for NOSC visitors; issue visitor access badges; and update automated entry control system database and access control lists.

  • Establish, monitor, and maintain management oversight of software and technical manual libraries.

  • Create, maintain and disposition official records IAW Air Force Records Information Management System (AFRIMS), AFI 33-322, AFMAN 33-363, AFI 33-364 and applicable supplements.

  • Develop and maintain files maintenances disposition plans.

Assist with development, coordination, control, storage and dissemination of electronic and hard-copy publications and forms IAW AFI 33-360.

 

Qualifications

Bachelors and three (3) years or more of related experience; Masters and one year of related experience.  In lieu of a degree, four (4) years of additional experience is required.  In addition to ITIL Foundation.

Desired Qualifications

 

ITIL 4 Foundation certification or any ITIL v3 Intermediate certification.



Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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