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Job ID: 199122
Location: WASHINGTON, DC, United States
Date Posted: Oct 16, 2019
Category: Information Technology
Subcategory: Technical Support
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
The Department of State (DoS), Bureau of Information Resource Management (IRM) Mobile and Remote Access (MRA) Division provides mission critical world-wide mobile device and remote access capabilities.
In support of these services, MRA and the Vanguard 2.2.1 Program currently has an opening for a Tier 2 Mobile Systems Administrator (SA) to support MRA mobile and remote access programs – Global OpenNet (GO), BlackBerry, XenMobile, and Enterprise Mobile Desktop (EMD). The dedicated Mobile Systems Administrator will support GO, BlackBerry, XenMobile, EMD to include future mobile and remote access solutions.
The Mobile SA is a technical operations and maintenance (O&M) role responsible for the configuration and deployment/issuance of EMD devices, response and resolution of EMD incidents/service requests/request fulfillment, monitoring and maintenance of EMD systems, documentation of standard operating procedures (SOPs), and coordination of troubleshooting/testing activities with mobile and other DoS engineers.
Must be open to working all shifts
QualificationsRequired Education and Experience:
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability