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SharePoint Operations Support (SR1217)

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Job ID: 197851
Location: ALBUQUERQUE, NM, United States
Date Posted: Oct 21, 2019
Category: Information Technology
Subcategory: Knowl/Collab Engr
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: DOE Q
Potential for Teleworking: No

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Job Description

Description

SAIC is seeking a SharePoint Operations Support Analyst to assist the team with tier 3 troubleshooting of SharePoint issues and related technologies. The candidate will work directly with customers to resolve issues with their SharePoint sites, troubleshoot errors, fulfill service requests, and perform maintenance operations as needed in support of the SharePoint Infrastructure Team. This candidate will need to be a highly motivated and self-driven individual with a strong background in Information Technology, specifically in SharePoint. As someone working in the Enterprise Collaboration Services team, the candidate would need to work well in a team environment, as well as be able to learn new concepts quickly.

 

 

 

 

DISL

ABQS 

Qualifications

 Required Qualifications:
  • Bachelor’s degree and 2 years or more of professional experience or 6 years or more of professional experience in lieu of degree.

  • 1 to 3 years of overall IT support including Windows and Office

  •  Experience using SharePoint in Site Collection Administrator Roles, Access Control Management and Permission Configurations, List Design and Management, and Site Management

  • Understanding of traditional web-based sites, services and applications

  • Understanding of web browsers and how they communicate with web sites
  • Excellent written and verbal communication skills
  • Experience working in an ITIL centered environment
  • Ability to self-motivate and complete tasks from multiple sources, including ticketing systems and email
  • Passion for providing world-class customer service

Desired Qualifications

 

Desired Skills:

  • Experience troubleshooting Operating Systems (Desktops, Mobile and Servers)
  • Managing Windows Server (2008, 2012, or 2016)
  • Security vulnerability remediation and applying security patches to systems



Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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