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Mid-Level Software Configuration Analyst

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Job ID: 197499
Location: SAN DIEGO, CA, United States
Date Posted: Sep 24, 2019
Category: Software
Subcategory: SW Config Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No

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Job Description


SAIC is seeking a Mid-Level Software Configuration Analyst in San Diego, CA.


The System Analyst position will be in support of the SPAWAR Acquisition Integrated Logistics Online Repository (SAILOR) providing content acquisition and management services across the NAVWAR enterprise to all SAILOR hosted PMWs and PORs to provide tier-0 content to the Fleet. The position will interface with varying levels of leadership and working level teams within NAVWAR to maintain accurate Fleet facing mission critical documentation, guides, platform configurations, and software. The position will include presentations and briefings for exposure and marketing of the SAILOR site.

  • Ability to work cross-functionally with cross PMW/POR departments to revise and maintain website content management structures and data management methodologies to maintain content within website scope and in-line with DoD data governance and security guidance.
  • Work directly with Content Management personnel to onboard their system into SAILOR, adapting to existing content management structure or developing custom configuration management capabilities unique to the needs of the customer.
  • Provide day-to-day customer support in maintaining the information system, including responsibility for ensuring processes and outputs are complete and error-free.
  • Develop an in-depth understanding of the business processes supported by the system to ensure site requirements remain in line with customer needs and mission critical content are accessible to the Fleet.
  • Consult with PMW/POR Content Management customers (independently or in partnership with other members) to evaluate, design, test and release requested enhancements to the new system.
  • Identify, analyze, and resolve problems with production applications independently or in partnership with other teams and/or functional resources.
  • Develop and maintain technical documentation and operational procedures on the new information system.
  • Manage the System Enhancement Request Form process.
  • Review and approve PMW/POR Content Coordinator accounts requests.
  • Provide website demo/briefing, group training and one-on-one training support as required.



  • Bachelors and two (2) years or more experience;
  • Ability to obtain an ACTIVE DoD SECRET CLEARANCE


  • Excellent professional communication and presentation skills (both verbal and written) via phone, email and in person.
  • Ability to develop training materials and provide training to different levels of users throughout the organization.
  • Strong problem solving skills and abilities to understand functional area capabilities and deliver product based solutions.

Desired Qualifications



  • Prior experience in multiple roles within a training organization such as a course developer, instructional designer, instructor, technical writer, technical editor, documentation lead, or publishing/editing supervisor.
  • Knowledge in development methodologies to understand basic coding concepts, constructs and database capabilities.


SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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