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NOC Operator_NASA_NICS

Job ID: 196929
Location: GREENBELT, MD, United States
Date Posted: Oct 31, 2019
Category: Wage Determination (SCA)
Subcategory: Service Contract Act
Schedule: Full-time
Shift: Night Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

Job Description:


Position is in NASA’s Operations Management Center (NOMC), a 24X7 network operation center, and requires supporting non-standard shifts and non-standard work weekends. Candidate will be required to work weekends and holidays. Candidate will support the network operation’s day-to-day activities in support of NASA missions. Candidate will use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related and node/application related problems. Position requires monitoring and some maintenance assistance of Cisco Routers & Switches, Junipers Routers. Candidate will also need to learn to operate NASA unique hardware items.  Candidate will be working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA. Candidate will be involved in a number of activities including the testing and implementation of new network services.  Candidate must be able to pass both a written and practical certification test within 180 days of hire.


Qualifications

Required Skills:
  • HS Diploma and 4 years of relevant experience
  • Ideal candidate must be able to grasp a wide range of unique skills, able to think and respond quickly to real-time dataflow problems.
  • Must have fundamental knowledge of TCP/IP technology including IP addressing, subnet masking.  
  • Knowledge of helpdesk operations; Excellent writing and oral communication skills. 
  • Must be: An effective communicator and be able to coordinate network and customer related problems with other technical sections;
  • Outgoing with a pleasant personality and a positive can-do attitude. 
  • Must have strong multi-tasking skills and be available to work after hours and weekends (as required).


Desired Qualifications

 

 Desired Skills:

  • BS degree
  • NASA experience
  • It would be a plus if ideal candidate has: Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred;
  • Knowledgeable in WAN protocols such as SONET 
  • Experience with TCP/IP and IP addressing schemes;, network monitoring tools (HP Openview, MRTG) and trouble ticket processes (Remedy is a plus)
  • Hands-on experience with industry products (Cisco, Juniper, and Ciena are highly desired)
  • Experience in supporting WAN & LAN connectivity, telecommunications (VoIP) or internet technology
  • Knowledgeable of transmission principals including T1, T3, DS-3& OC-3/48
  • Experience with network analysis tools (Matt’s Trace Route (MTR) and Multi Routers Traffic Grapher (MRTG) are a plus)
  • Experience in performing traceroutes, executing ping test and a strong working knowledge in Unix and Microsof
  • Industry standard certifications (CCNA, CCNP or JNCIA are a strong plus);



Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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