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Access Manager Support Engineer

Job ID: 196954
Location: HUNTSVILLE, AL, United States
Date Posted: Sep 17, 2019
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No

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Job Description

Description

 JOB DESCRIPTION:

 

The Identity, Credential, and Access Management line of business is seeking a mid-level Access Manager Support Engineer to provide customer support of users of NASA ICAM’s authentication service called Launchpad. 

Responsibilities Include:

  • The desired individual will help users resolve technical issues with authentication problems using smartcard, RSA token, user id/password and Kerberos authentication. 
  • The individual will also be required to assist application owners integrate their web based applications with Launchpad using Security Assertion Markup Language (SAML).

 

 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

 

Bachelors in a related field and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience; years of experience can be used in lieu of degree

 

 

Required Skills:

  • Experience with single sign-on infrastructure using technologies such as SAML, OAuth/OpenID Connect or Kerberos technologies
  • Strong customer service orientation and excellent communications skills
  • Ability to work in a team-oriented and collaborative environment
  • Experience using MS Office suite including Word, Excel and PowerPoint
  • Ability to utilize trouble ticketing systems such as Remedy to track and close user's service requests
  • Experience with COTS products such as Computer Associates Single Sign-On (formerly siteminder) or Active Directory Federation Services (AD FS)
  • Ability to troubleshoots and manage the resolution of issues related to identities, systems access, authentication, authorization, entitlements, and provisioning.
  • Experience troubleshooting and resolving system incidents.
  • Experience with systems planning, security principles, and general software management best practices.
  • Experience with Linux/Unix and Window Server operating systems.

Required Certs/Clearances:

  • Ability to maintain a US Government Public Trust Investigation (current active Public Trust or Secret clearance is desired)

 

Desired Qualifications

 

Desired Skills:

  • Working knowledge of Web Server and HTTP technology specifically with Apache HTTP Server and Microsoft IIS.
  • Knowledgeable of enterprise level Information Technology (IT) infrastructure components such as Domain Name Service, Firewalls, and Load Balancers
  • Knowledgeable with X.509 based certificates and technologies that use Public Key Infrastructures (PKI) such as smart card authentication.
  • Experience with enterprise level directory server infrastructures such as LDAP and Active Directory
  • Experience with scripting such as PowerShell or Perl, SQL and LDAP scripting.
  • Experience creating and maintaining documentation on system configuration and processes and user guides.


Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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