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Infrastructure Manager

Job ID: 194766
Location: ARLINGTON, VA, United States
Date Posted: Oct 11, 2019
Category: Program Management
Subcategory: Program Mgmt
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No

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Job Description

Description

The Infrastructure Manager job function will be performed for a large Federal financial agency with regional footprint across the US and highly complex IT ecosystem akin to that of a Fortune 500 company. The large Federal financial agency maintains a single data center which should be considered complex, in that it supports all classes of servers, storage, databases, networking, applications, and security.  

The Infrastructure Manager shall develop a strategy of operation that is consistent with the customer enterprise architecture (EA) and that lays the groundwork for CMMI Level - 3 certification at a minimum. 

Qualifications

Required Education and Experience:
  • Bachelors and fourteen (14) years or more of related experience; Masters and twelve (12) years or more of related experience. 
  • Experience managing Data Center Operations similar in size and scope to that of the TOR, to include, at a minimum, the following data center operations activities:
    • Hours of operation
    • Clientele supported and their location
    • Mainframe and server management
    • Security
    • Disaster recovery and failover
    • Batch job scheduling in mainframe and distributed (i.e. Windows and UNIX) operating system environment.
  • Experience managing teams of project managers and/or technical resources
  • Knowledge of enterprise level infrastructure
  • Experience managing multiple concurrent projects
  • Experience training, mentoring, and leading project management professionals and senior level engineers
  • Experience managing major server consolidation efforts.
  • Experience managing major storage consolidation efforts.
  • Experience with developing Data Center Operations to meet CMMI L3 certification requirements.
  • Experience managing IBM Z9 mainframe with z/OS Operating System.
  • Experience with organizational transformation.
  • Experience translating between technical issues and business issues.
  • Experience with systems engineering in the context of a large, complex infrastructure.
  • Previous Supervisor experience of projects or project teams. 
  • Prioritize and assign trouble tickets to data center technicians and operators
  • Routinely review ticket queue for large events and address accordingly
  • Coordinate change management resources
  • Guide, train and educate data staff on the best practices related to all service owner issues
  • Manage and deliver mid-size projects
  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
  • Manage a diverse team of data technicians with varying skills
  • Provide weekly reports to the data center cluster manager
  • Maintain the on-call schedule coordinating absence and vacations
  • Recruit and train data technicians to ensure appropriate staffing levels

Desired Skills:
  • Experience in large-scale data center environments, planning and coordinating
  • An understanding of server infrastructure automation and concepts such as provisioning, out-of-band access and configuration management

Desired Qualifications

 

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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